A built-in refrigerator standing flush with the surrounding cabinetry, its ventilation grille running across the top above the doors.

BlueStar
Refrigerator Repair

An American maker known for its ranges, with built-in and column refrigeration made to match.

(844) 681-4650

Mon–Sat, 8am–8pm

  • 2 refrigerator types
  • 6 problems we see
  • 4 error codes

Book a visit

Three short steps, about a minute.

or call (844) 681-4650

BlueStar refrigerators,
specifically.

BlueStar is a Pennsylvania range maker whose refrigeration is a short list: panel-ready refrigerator and freezer columns, 36-inch PRO built-in units, and a counter-depth French-door model. The built-ins are serviced in place from the front, with the condenser, power switch and water filter all behind the top grille.

The BlueStar lineup

What is particular
to BlueStar.

The refrigeration range is 18-, 24- and 30-inch panel-ready refrigerator and freezer columns, 36-inch PRO built-in refrigerator/freezers (including a French-door version), and a 36-inch counter-depth French-door refrigerator. The column and PRO manuals differ, so the model number matters before the visit.

Everything is behind the top grille

On the PRO built-in units the condenser, the power switch and the water filter all sit behind the lift-up top grille, with the condenser on the left. Nearly every visit starts by lifting that grille.

'Call for Service' with flashing dashes

When the electronic control detects a problem in the operating system, the display shows 'Call for Service' and flashing dashes in place of the temperatures. That message is the unit's way of saying the owner cannot clear it, and it is the moment to book a visit.

The water filter lives in the freezer column

On column pairs the ice maker and its water filter are in the freezer column, and BlueStar asks for filter replacement every six months or sooner. A missed filter change is a common reason for slow ice or poor-tasting ice.

Panel-ready doors and hinge adjustment

The columns take custom panels, and BlueStar notes it is normal for doors to settle slightly when loaded with food. Doors that settle too far stop sealing, which shows up as condensation, frost or a warm compartment.

Parts

BlueStar's refrigeration line is small and specialized, so parts are ordered by model number rather than stocked in every van. Replacement water filters are a routine order and should be kept on hand.

Repair or replace

The built-in units are fitted into cabinetry and usually bought as part of a matched kitchen, so repair is normally the answer. The counter-depth freestanding model is the one where replacement becomes a closer call on a major failure.

Book your BlueStar visit

Not a
BlueStar?

BlueStar is one of 31 refrigerator makes on this site. The other 30 each have a page of their own.

All 31 brands
A family preparing a meal together in their kitchen
For the heart of your home.

Questions about
BlueStar refrigerators.

My BlueStar display says 'Call for Service' with flashing dashes. What does that mean?
BlueStar uses that message when the electronic control has found a problem in the operating system. It is not something to clear yourself; note the message and book a visit.
How often should I clean the condenser on my BlueStar refrigerator?
Every three to six months, according to BlueStar. On the PRO built-in units you lift the top grille, turn the power off, and brush and vacuum the condenser on the left in the direction of the fins.
My BlueStar freezer column is not making ice. What should I check first?
BlueStar's list is short: make sure the water supply is on, the ice maker has been on for at least 24 hours, the freezer is at 0°F, the water line has no kinks, and the filter is not overdue. If all of that checks out, book a visit.

Back to your everyday

Book your BlueStar visit.

Have the refrigerator's model number ready — on BlueStar it decides which parts come on the first visit.

(844) 681-4650 Schedule a repair