True Refrigerator Repair
Commercial-derived residential refrigeration: columns, undercounter units and glass-door cabinets.
Mon–Sat, 8am–8pm
- 3 refrigerator types
- 6 problems we see
- 5 error codes
Book a visit
Three short steps, about a minute.
or call (844) 681-4650
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True Residential refrigerators,
specifically.
True Residential, now sold under the True Caliber name, is the home line of a commercial refrigeration maker based in Missouri. Its columns, side-by-sides and undercounter units are built around a lift-up top grill, stainless interiors and glass-door options that most residential brands do not offer, and that commercial layout decides how a visit goes.
The True Residential lineupBuilds3 refrigerator types
Built-in refrigerator · Refrigerator column · Undercounter refrigerator
Called out forCondensation Inside the Refrigerator
and 5 more problems on True Residential
Repairs we do10 repairs, on any make
Diagnostic visit · Sealed system and compressor · Defrost system repair · Fan and airflow repair
Error codesREF · Communication Error · High temperature alarm · Showroom Mode · Door ajar alarm
5 True Residential codes with a page of their own
The True Residential
lineup.
True Residential builds 3 of the 5 refrigerator types this site covers. Which one decides how the visit is planned.
All refrigerator typesBuilt-in refrigerator
3 of the problems we see on True Residential come up on it Built-in refrigerator repair ColumnRefrigerator column
3 of the problems we see on True Residential come up on it Refrigerator column repair UndercounterUndercounter refrigerator
3 of the problems we see on True Residential come up on it Undercounter refrigerator repairWhat is particular
to True Residential.
The range covers columns (refrigerator, freezer, wine, beverage), side-by-side and bottom-freezer units, 15- and 24-inch undercounter refrigerators, drawers, wine cabinets, beverage dispensers and clear ice machines. Column or full-size units are reached through the top grill; undercounter units are reached through a lower louver grill.
The machinery lives under a lift-up top grill
Columns and full-size units put the condensing unit behind a stainless grill that lifts from the front, the way a restaurant reach-in does. The technician works on the unit from the front while it stays in the cabinetry, and the first thing checked on a warm unit is the coil under that grill.
Undercounter units go outdoors, columns do not
True rates every undercounter model for outdoor use, including the glass-door versions, but its column manual states the columns are not suitable for outdoor use. A column installed in an outdoor kitchen has a different problem than an undercounter unit in the same spot.
Glass doors and humid air
Many True models ship with double-pane, low-E glass doors. True itself treats condensation on the cabinet as normal in humid climates or outdoor settings, so a call about water on the glass starts with where the unit stands and whether the door has been left open.
A display that names the problem
The column control shows notification alerts such as high temperature, defrost, communication error and service required, and it beeps when a door stays open more than five minutes. Writing down the exact alert before booking a visit saves the technician a step.
Parts
True runs its own parts lookup by serial number, and the serial label on a refrigerator sits on the left wall near the upper drawer. Having the model and serial number ready before the visit is the fastest way to get the right part ordered.
Repair or replace
Usually worth repairing. These are stainless, commercially built units installed into cabinetry, and most calls come down to a dirty coil, a door that is not closing fully, or a single component rather than the cabinet itself.
Book your True Residential visitWhat we are
called out for.
On True Residential, most often condensation inside the refrigerator.
All problems
Not a
True Residential?
True Residential is one of 31 refrigerator makes on this site. The other 30 each have a page of their own.
All 31 brandsTrue Residential refrigerator repair,
where we come out.
9 metros, each with its own page.
All service areasTampa BayFL · 31 areas
Miami / South FloridaFL · 47 areas
New York MetroNY · 75 areas
HoustonTX · 36 areas
ChicagoIL · 50 areas
Los AngelesCA · 95 areas
San DiegoCA · 31 areas
Questions about
True Residential refrigerators.
Can my True column go in an outdoor kitchen?
There is water on the glass door of my True undercounter unit. Is it broken?
How often should the condenser on a True unit be checked?
My outdoor True undercounter unit runs all the time in summer. Why?
Back to your everyday
Book your True Residential visit.
Have the refrigerator's model number ready — on True Residential it decides which parts come on the first visit.