A built-in refrigerator standing flush with the surrounding cabinetry, its ventilation grille running across the top above the doors.

Fisher & Paykel
Refrigerator Repair

Integrated columns and the drawer refrigeration the brand is known for.

(844) 681-4650

Mon–Sat, 8am–8pm

  • 4 refrigerator types
  • 7 problems we see
  • 4 error codes

Book a visit

Three short steps, about a minute.

or call (844) 681-4650

Fisher & Paykel refrigerators,
specifically.

Fisher & Paykel refrigeration runs from integrated ActiveSmart refrigerators built into cabinetry to the CoolDrawer, a single drawer that can be switched between freezer, fridge, chill, pantry and wine modes. Both draw air through the toe-kick at floor level, and a drawer unit is serviced more like undercounter refrigeration than like a refrigerator.

The Fisher & Paykel lineup

What is particular
to Fisher & Paykel.

The range covers integrated ActiveSmart refrigerators and freezers and the CoolDrawer multi-temperature drawer. Drawer units and full-height integrated units are reached and serviced differently, so tell us which one you have when you book.

One drawer, several temperatures

A CoolDrawer starts in freezer mode and can be switched to fridge, chill, pantry or wine. After a change, the mode icon flashes until the drawer reaches temperature, which takes roughly one to six hours, so a drawer that feels wrong just after a change may simply still be settling.

The air path is at the toe-kick

Integrated models have a toe-kick grille and filter to clean every six months, and the CoolDrawer's air inlet duct is reached from the toe-kick too. Dust or pet hair there shows up as a unit that runs long and drifts warm.

Panel and seal alignment

Fisher & Paykel's own troubleshooting repeatedly checks whether the drawer panel is clashing with the surrounding cabinetry. A panel that catches keeps the seal from closing, which leads to warm food, condensation and ice buildup.

Codes read from beeps and lights

On integrated models, the refrigerator reports a problem through the number of beeps when the refrigerator door opens and the sequence of temperature lights on the internal panel. Recording both before a visit points the technician in the right direction.

Parts

Mechanical parts for current families are generally obtainable. Drawer slides, panels and trim fitted to specific cabinetry are the items more likely to take time.

Repair or replace

Usually worth repairing. Integrated units and drawers are built into the kitchen, so replacement means matching the opening and panel as well as buying a new appliance.

Book your Fisher & Paykel visit

Not a
Fisher & Paykel?

Fisher & Paykel is one of 31 refrigerator makes on this site. The other 30 each have a page of their own.

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A family preparing a meal together in their kitchen
For the heart of your home.

Questions about
Fisher & Paykel refrigerators.

My CoolDrawer buttons do not respond. Is the panel broken?
Usually not. The CoolDrawer control panel locks itself after 15 seconds without use and whenever the drawer closes. Unlock it as your user guide describes; if it still does not respond, book a visit.
My integrated Fisher & Paykel beeps when I open the refrigerator door. What should I do?
Count the beeps and note which temperature lights show on the internal panel, and in what order. That pattern is how the refrigerator reports a problem. Pressing any button silences the alarm; give us the count and pattern when you book.
Food is freezing in my CoolDrawer on fridge mode. Why?
Check where the food sits. Fisher & Paykel advises keeping chill-sensitive items away from the back wall, where the air outlets are. If food still freezes with the mode and setting confirmed, book a visit.
My CoolDrawer is hard to open. Is something broken?
In freezer mode the slides move less freely because of the low temperature, which is expected. Otherwise, check that the unit is level and that nothing is trapped in the drawer; extending the slides fully with a firm, even pull resets them.

Back to your everyday

Book your Fisher & Paykel visit.

Have the refrigerator's model number ready — on Fisher & Paykel it decides which parts come on the first visit.

(844) 681-4650 Schedule a repair