Refrigerator Not Cooling
Usually turns out to be
What to check first
What we do
Refrigerator
repair,
job by job.
Ten repairs we take on. Each repair has a page of its own: what the job involves, what it usually costs, and when it is not worth doing.
(844) 681-4650
Mon–Sat, 8am–8pm
- 10 repairs
- 9 priced jobs
- Workmanship warranty
Book a visit
Three short steps, about a minute.
or call (844) 681-4650
Loading appointment form…
The appointment form couldn’t load. Please try again.
Familiar brands. Expert care.
For the brands
in your kitchen.
Independent repair service. Not affiliated with, authorized or endorsed by any manufacturer. Brand names and model numbers are the property of their respective owners and are used here for identification only, to describe the appliances we service.
The work itself
In the order it gets done: the cheapest cause first, and the expensive answer at the bottom where it usually belongs.
Diagnostic visit
The visit that decides what the repair actually is, before any part is ordered.
Sealed system and compressor
The expensive end of the list, and the one where the type of refrigerator decides whether to do it at all.
Defrost system repair
The failure behind most slow, gradual losses of cooling — and behind most visible frost.
Fan and airflow repair
Two fans, two completely different failures — one stops the cold arriving, the other stops the heat leaving.
Door, gasket and alignment
The cheapest job on the list, and the real cause of a great many expensive-sounding symptoms.
Ice maker repair
Most no-ice calls end upstream of the ice maker, at a valve, a tube or a bin sensor.
Water lines and dispenser
One chain from the house shut-off to the paddle, and the problem is always at one link of it.
Controls and sensors
A refrigerator cools to what it believes the temperature is, and a sensor reading wrong is obeyed perfectly.
Drains and leaks
Three separate water systems, and a leak belongs to exactly one of them.
Maintenance
The one visit that prevents more calls than any other, and the cheapest thing on this list.
Before you bookWhat each of these usually costs
Bands rather than prices, because nobody can quote a figure before the refrigerator has been looked at — and the diagnostic visit that decides it, set against the repair.
10 repairsCheapest firstDiagnostic visit Read the cost guideWhat a repair
usually costs.
A useful rule: weigh the repair against what the appliance would cost to replace in the same opening. On a freestanding unit that is a straightforward comparison. On a built-in or a column it is not, because the replacement has to match the cabinetry, and that is why sealed-system work on those types is still normally worth doing.
Diagnostic visit: We do not quote a price before a technician has seen the appliance.
Read the full cost guide
| Repair | Relative cost | Notes |
|---|---|---|
| Door gasket or alignment | lowest | Often the cheapest job on the list, and frequently the real cause of a much more expensive-sounding symptom. |
| Defrost heater, thermostat or sensor | low | The usual answer when frost has built up and the fresh-food side has drifted warm. |
| Evaporator or condenser fan | low | Common, quick, and the reason a freezer can be cold while the refrigerator is not. |
| Water inlet valve or line | low | Covers most no-water and no-ice calls once the filter and the shut-off have been ruled out. |
| Defrost drain clearing | low | The sheet of ice under the bottom drawer, before it becomes water on the kitchen floor. |
| Ice maker assembly | moderate | Replaced as a module rather than rebuilt on nearly every current design. |
| Control board | moderate | Priced against the model, and on built-in units the part is the majority of the cost. |
| Compressor or sealed system | highest | The one repair where the decision is genuinely open, and where the type of appliance decides it. |
| Maintenance visit | lowest | Not a repair. The visit that prevents the largest share of the ones above it. |
Start from what you noticed
Most people arrive knowing the symptom, not the repair. These are the jobs each one usually turns out to be, cheapest first — and every one of them starts with the diagnostic visit.
Fresh Food Section Warm, Freezer Cold
Usually turns out to be
What to check firstFreezer Not Freezing
Usually turns out to be
What to check firstRefrigerator Leaking Water on the Floor
Usually turns out to be
What to check firstIce Maker Not Making Ice
Usually turns out to be
What to check firstRefrigerator Water Dispenser Not Working
Usually turns out to be
What to check firstRefrigerator Running Constantly
Usually turns out to be
What to check firstFrost Building Up in the Refrigerator
Usually turns out to be
What to check first
Questions about
the work.
Which service do I book if I do not know what is wrong?
Book the diagnostic visit. Describe what the appliance is doing, and the technician works out which of the repairs on this page applies before anything is ordered or priced.
Can more than one repair be done on the same visit?
Yes, and it happens often, because problems travel together: a leaky door seal overloads the defrost system, and a blocked drain tends to follow a failing defrost. Each repair is priced separately and you agree to each one.
Why is there no price next to each service?
Because one service can mean a quick adjustment on one appliance and a part ordered for the exact model on another. The cost page places each job in a band relative to the others, and your repair is priced after the diagnosis.
Will the technician bring the part on the first visit?
Common parts often travel on the van, and a model number given at booking improves the odds. Parts specific to a built-in or a less common make are usually ordered once the diagnosis confirms them, which means a second visit to fit them.
Back to your everyday
Let’s get your refrigerator working again.
Three short steps online, or one call. Tell us what you are seeing and pick a window that works.