The ventilation grille across the top of a built-in refrigerator set flush into pale cabinetry, the stainless doors below it falling out of focus.

BlueStar refrigerator
showing Call for Service

On a BlueStar column or built-in refrigerator, "Call for Service" together with flashing dashes means the electronic control has found a problem with the operating system it runs.

(844) 681-4650

Mon–Sat, 8am–8pm

  • Service indication
  • Diagnostic visit
  • Source: BlueStar

Book a visit

Three short steps, about a minute.

or call (844) 681-4650

Before you book,
in this order.

Each step comes from BlueStar's own guidance for Call for Service on its refrigerators. Follow it to the end: the last card says whether this is a visit.

01

Put an appliance thermometer in each compartment, since the display is no longer showing temperatures.

02

Write down the model number and exactly what the screen shows.

03

Book a visit and say the display reads Call for Service.

Still there?

It usually turns into diagnostic visit. Book with the code and the model number.

What not to do

Flashing dashes alone, without the words Call for Service, are the high temperature alarm on the built-in models, which is a different condition.

What you may
notice with it.

The refrigerator problem Call for Service tends to arrive with. Answer these at the refrigerator before anyone is booked.

All problems

Where Call for Service usually leads

Diagnostic visit.

In BlueStar's own words

If there is an issue with the operating system, the home screen will display "Call for Service" and a series of dashes will flash in place of the refrigerator and freezer temperatures.
BlueStar Built-In Refrigerator User Manual, part 250643 (bluestarcooking.com PDF): Alarms, Service BlueStar Column Refrigerator & Freezer Use & Care Manual, part R000045 (bluestarcooking.com PDF): Alarms, Service

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. BlueStar column refrigerators and freezers (manual R000045) and BlueStar built-in refrigerators such as BBB36 and BBBF36 (manual 250643).

BlueStar Call for Service refrigerator repair,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

All service areas
A family preparing a meal together in their kitchen
For the heart of your home.

Questions
about Call for Service.

Can I clear Call for Service myself?
Put an appliance thermometer in each compartment, since the display is no longer showing temperatures. If it comes back, it needs a visit.
How do I know how cold my BlueStar is with Call for Service showing?
The flashing dashes replace the temperature readouts, so the display cannot tell you. Put an appliance thermometer in each compartment. BlueStar offers no owner step beyond arranging service.
Is Call for Service on a BlueStar the same as flashing dashes alone?
No, dashes without those words are the high temperature alarm on built-in models. Call for Service means the control found a problem with its operating system. Write down exactly what the screen shows.

Back to your everyday

Still showing Call for Service?

Book with the exact characters, the full model number, and whether it is still cooling — on a code, that is the whole starting point.

(844) 681-4650 Schedule a repair