Samsung refrigerator
showing 14E
14E is Samsung's ice maker sensor code.
Mon–Sat, 8am–8pm
- Sensor circuit
- Controls and sensors
- Source: Samsung
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What 14E
actually means.
14E is Samsung's ice maker sensor code. Samsung counts it among the more common codes and sends it to a service visit. It says the control cannot rely on that sensor's reading.
Samsung refrigerator display
What to do when 14E shows on the refrigeratorKind of codeSensor circuit
A temperature sensor reading outside its range, or the wiring to it. The reading is confirmed with a meter before any part is ordered.
Usually leads toControls and sensors
A refrigerator cools to what it believes the temperature is, and a sensor reading wrong is obeyed perfectly.
Shows up asRefrigerator Freezing Food
Lettuce frozen solid and milk with ice in it, in a compartment that is not supposed to freeze.
MakeSamsung
French door refrigeration with large displays, flexible compartments and complex ice systems.
SourceSamsung US support: refrigerator error codes
Models with a fresh food ice maker; Samsung does not list which series.
Before you book,
in this order.
Each step comes from Samsung's own guidance for 14E on its refrigerators. Follow it to the end: the last card says whether this is a visit.
Leave the power on and the panel alone; Samsung warns that unplugging or pressing buttons makes diagnosis harder.
On a Family Hub model, run Self Check from Fridge Manager to see the current and past codes.
Book a service visit and give the exact number.
What not to do
It is not 8E, which Samsung lists separately for the ice maker in the freezer. Give the technician the exact number you saw.
What you may
notice with it.
The refrigerator problems 14E tends to arrive with. Answer these at the refrigerator before anyone is booked.
All problems
Refrigerator Freezing Food
5 causes, cheapest first
Where 14E usually leads
Controls and sensors.
Read these
before the visit.
Short guides that make the call quicker and the diagnosis cheaper.
All guidesSamsung
refrigerators.
French door refrigeration with large displays, flexible compartments and complex ice systems.
Samsung refrigerator repairMore Samsung codes
Sensor circuit on other makes
In Samsung's own words
14E: Ice Maker Sensor Error
Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Models with a fresh food ice maker; Samsung does not list which series.
Samsung 14E refrigerator repair,
where we come out.
The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.
All service areasTampa BayFL · 31 areas
Miami / South FloridaFL · 47 areas
New York MetroNY · 75 areas
HoustonTX · 36 areas
ChicagoIL · 50 areas
Los AngelesCA · 95 areas
San DiegoCA · 31 areas
Questions
about 14E.
Can I clear 14E myself?
Can I see past codes like 14E on a Samsung Family Hub?
Should I unplug my Samsung to clear 14E?
Back to your everyday
Still showing 14E?
Book with the exact characters, the full model number, and whether it is still cooling — on a code, that is the whole starting point.