

Samsung refrigerator
showing AP
AP stands for Access Point.
Mon–Sat, 8am–8pm
- Mode, not a failure
- No repair needed
- Source: Samsung
Book a visit
Three short steps, about a minute.
or call (844) 681-4650
Loading appointment form…
The appointment form couldn’t load. Please try again.
What AP
actually means.
AP stands for Access Point. The refrigerator shows it while it is ready to be connected to Wi-Fi through SmartThings, usually after someone held the setup button. It clears when setup finishes or after a while if it does not.
Samsung refrigerator display
What to do when AP shows on the refrigeratorKind of codeMode, not a failure
A setting somebody chose, or an alert it raised on purpose — a showroom mode, a door or power alarm. Nothing has broken and no part is needed.
Usually leads toNo repair
Finish the SmartThings setup if you started it.
Shows up asRefrigerator Not Cooling
The compartment is warm but the appliance still has power and still makes noise.
MakeSamsung
French door refrigeration with large displays, flexible compartments and complex ice systems.
SourceSamsung US support: refrigerator error codes
Wi-Fi models that pair through SmartThings.
Before you book,
in this order.
Each step comes from Samsung's own guidance for AP on its refrigerators. Follow it to the end: the last card says whether this is a visit.
Finish the SmartThings setup if you started it.
If you did not mean to start it, wait; the code goes away by itself.
Confirm the compartments are cold, which they should be.
Cleared?
Nothing needed repairing. If the refrigerator does not settle back to temperature, that is a separate problem.
What not to do
It is not an error and has nothing to do with cooling. No visit is needed.
What you may
notice with it.
The refrigerator problems AP tends to arrive with. Answer these at the refrigerator before anyone is booked.
All problems
Refrigerator Not Cooling
7 causes, cheapest first
No repair indicated
Nothing to repair.
A setting somebody chose, or an alert it raised on purpose — a showroom mode, a door or power alarm. Nothing has broken and no part is needed.
Read these
before the visit.
Short guides that make the call quicker and the diagnosis cheaper.
All guidesSamsung
refrigerators.
French door refrigeration with large displays, flexible compartments and complex ice systems.
Samsung refrigerator repairMore Samsung codes
Mode, not a failure on other makes
In Samsung's own words
The refrigerator will display AP when it is acting as an access point.
Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Wi-Fi models that pair through SmartThings.
Samsung AP refrigerator repair,
where we come out.
The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.
All service areasTampa BayFL · 31 areas
Miami / South FloridaFL · 47 areas
New York MetroNY · 75 areas
HoustonTX · 36 areas
ChicagoIL · 50 areas
Los AngelesCA · 95 areas
San DiegoCA · 31 areas
Questions
about AP.
Can I clear AP myself?
Why does my Samsung show AP when I did not set up Wi-Fi?
Does AP affect cooling on a Samsung refrigerator?
Back to your everyday
Still showing AP?
Book with the exact characters, the full model number, and whether it is still cooling — on a code, that is the whole starting point.