The control panel on the door of a refrigerator seen close, its display softly lit with no readable characters, the stainless door falling out of focus around it.

Samsung refrigerator
showing AP

AP stands for Access Point.

(844) 681-4650

Mon–Sat, 8am–8pm

  • Mode, not a failure
  • No repair needed
  • Source: Samsung

Book a visit

Three short steps, about a minute.

or call (844) 681-4650

Before you book,
in this order.

Each step comes from Samsung's own guidance for AP on its refrigerators. Follow it to the end: the last card says whether this is a visit.

01

Finish the SmartThings setup if you started it.

02

If you did not mean to start it, wait; the code goes away by itself.

03

Confirm the compartments are cold, which they should be.

Cleared?

Nothing needed repairing. If the refrigerator does not settle back to temperature, that is a separate problem.

What not to do

It is not an error and has nothing to do with cooling. No visit is needed.

What you may
notice with it.

The refrigerator problems AP tends to arrive with. Answer these at the refrigerator before anyone is booked.

All problems

No repair indicated

Nothing to repair.

A setting somebody chose, or an alert it raised on purpose — a showroom mode, a door or power alarm. Nothing has broken and no part is needed.

Read these
before the visit.

Short guides that make the call quicker and the diagnosis cheaper.

All guides

In Samsung's own words

The refrigerator will display AP when it is acting as an access point.
Samsung US support: refrigerator error codes

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Wi-Fi models that pair through SmartThings.

Samsung AP refrigerator repair,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

All service areas
A family preparing a meal together in their kitchen
For the heart of your home.

Questions
about AP.

Can I clear AP myself?
Finish the SmartThings setup if you started it.
Why does my Samsung show AP when I did not set up Wi-Fi?
The setup button was likely held, putting the unit into access point mode for SmartThings pairing. If you did not mean to start it, the code clears on its own after a while.
Does AP affect cooling on a Samsung refrigerator?
No, AP is a Wi-Fi setup state and has nothing to do with cooling. The compartments should stay cold throughout, so there is nothing to book.

Back to your everyday

Still showing AP?

Book with the exact characters, the full model number, and whether it is still cooling — on a code, that is the whole starting point.

(844) 681-4650 Schedule a repair