KitchenAid refrigerator
showing PO
The display is reporting an interruption in the supply: the power was off and the freezer rose to 18°F or warmer before it came back.
Mon–Sat, 8am–8pm
- Mode, not a failure
- No repair needed
- Source: KitchenAid
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What PO
actually means.
The display is reporting an interruption in the supply: the power was off and the freezer rose to 18°F or warmer before it came back. The appliance has not failed — it kept a record for you.
KitchenAid refrigerator display
What to do when PO shows on the refrigeratorKind of codeMode, not a failure
A setting somebody chose, or an alert it raised on purpose — a showroom mode, a door or power alarm. Nothing has broken and no part is needed.
Usually leads toNo repair
Before acknowledging it, go through the freezer: anything that has softened needs a decision.
Shows up asRefrigerator Showing an Error Code
A code narrows the search, but only the manufacturer's own table gives it meaning.
MakeKitchenAid
French door and built-in refrigeration from the Whirlpool family, with dispensers on most models.
SourceKitchenAid product help: PO error code
Documented for KitchenAid French door and side-by-side models; the acknowledging button varies.
Before you book,
in this order.
Each step comes from KitchenAid's own guidance for PO on its refrigerators. Follow it to the end: the last card says whether this is a visit.
Before acknowledging it, go through the freezer: anything that has softened needs a decision.
Acknowledge the alert with the button under the flashing Confirm; the PO then clears.
Watch that both compartments return to their set temperatures over the next few hours.
Cleared?
Nothing needed repairing. If the refrigerator does not settle back to temperature, that is a separate problem.
What not to do
Do not book a repair for the alert itself. Book one only if the temperatures do not recover once power is back.
What you may
notice with it.
The refrigerator problems PO tends to arrive with. Answer these at the refrigerator before anyone is booked.
All problems
Refrigerator Showing an Error Code
5 causes, cheapest first
No repair indicated
Nothing to repair.
A setting somebody chose, or an alert it raised on purpose — a showroom mode, a door or power alarm. Nothing has broken and no part is needed.
Read these
before the visit.
Short guides that make the call quicker and the diagnosis cheaper.
All guidesKitchenAid
refrigerators.
French door and built-in refrigeration from the Whirlpool family, with dispensers on most models.
KitchenAid refrigerator repairMore KitchenAid codes
Mode, not a failure on other makes
Built-in refrigerator
Flush with the cabinets, serviced from the front, and almost always repaired rather than replaced.
French door refrigerator
Two fresh-food doors over a freezer drawer — the most common premium layout, and the one with the most to go wrong at the door line.
Side-by-side refrigerator
Full-height freezer beside full-height fresh food, with the ice maker and dispenser built into the freezer door.
In KitchenAid's own words
The Power Outage indicator lets you know if the power supply to the refrigerator has been off and the freezer temperature has risen to 18°F (-8°C) or higher.
Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Documented for KitchenAid French door and side-by-side models; the acknowledging button varies.
KitchenAid PO refrigerator repair,
where we come out.
The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.
All service areasTampa BayFL · 31 areas
Miami / South FloridaFL · 47 areas
New York MetroNY · 75 areas
HoustonTX · 36 areas
ChicagoIL · 50 areas
Los AngelesCA · 95 areas
San DiegoCA · 31 areas
Questions
about PO.
Can I clear PO myself?
What should I do before acknowledging PO on my KitchenAid?
When does a KitchenAid PO turn into a service call?
Back to your everyday
Still showing PO?
Book with the exact characters, the full model number, and whether it is still cooling — on a code, that is the whole starting point.