The ventilation grille across the top of a built-in refrigerator set flush into pale cabinetry, the stainless doors below it falling out of focus.

KitchenAid refrigerator
showing Call for Service

On KitchenAid built-in refrigerators a Call for Service light that blinks means the control wants a technician to look at it.

(844) 681-4650

Mon–Sat, 8am–8pm

  • Service indication
  • Diagnostic visit
  • Source: KitchenAid

Book a visit

Three short steps, about a minute.

or call (844) 681-4650

Before you book,
in this order.

Each step comes from KitchenAid's own guidance for Call for Service on its refrigerators. Follow it to the end: the last card says whether this is a visit.

01

Turn the refrigerator off at the circuit breaker and leave it off for a full five minutes.

02

Turn the breaker back on and watch the panel for a couple of minutes.

03

Check that both compartments are cooling normally over the next few hours.

04

If the light comes back, book a visit and say it is the Call for Service light on a built-in model.

Still there?

It usually turns into diagnostic visit. Book with the code and the model number.

What not to do

It is not a filter or maintenance reminder that clears with a button. If it returns after the reset, it needs a visit.

What you may
notice with it.

The refrigerator problem Call for Service tends to arrive with. Answer these at the refrigerator before anyone is booked.

All problems

Where Call for Service usually leads

Diagnostic visit.

In KitchenAid's own words

If the "Call for Service" light is blinking or flashing, try resetting the power to the unit:
KitchenAid Product Help (producthelp.kitchenaid.com): Call for Service - Error Message - Built-In Refrigerator KitchenAid Product Help (producthelp.kitchenaid.com): Call for Service - Error Message - Built-In Refrigerator

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. KitchenAid documents this light only for its built-in refrigerators.

KitchenAid Call for Service refrigerator repair,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

All service areas
A family preparing a meal together in their kitchen
For the heart of your home.

Questions
about Call for Service.

Can I clear Call for Service myself?
Turn the refrigerator off at the circuit breaker and leave it off for a full five minutes. If it comes back, it needs a visit.
How long should I reset my KitchenAid built-in for Call for Service?
Leave it off at the breaker for a full five minutes, longer than for freestanding models. Watch the panel after restoring power.
Can I clear Call for Service on a KitchenAid with a button?
No, this light is a request for a technician rather than a reminder. If it returns after the five-minute reset, book a visit.

Back to your everyday

Still showing Call for Service?

Book with the exact characters, the full model number, and whether it is still cooling — on a code, that is the whole starting point.

(844) 681-4650 Schedule a repair