The control panel on the door of a refrigerator seen close, its display softly lit with no readable characters, the stainless door falling out of focus around it.

Whirlpool refrigerator
showing PO

A power-outage alert, not a failure.

(844) 681-4650

Mon–Sat, 8am–8pm

  • Mode, not a failure
  • No repair needed
  • Source: Whirlpool

Book a visit

Three short steps, about a minute.

or call (844) 681-4650

Before you book,
in this order.

Each step comes from Whirlpool's own guidance for PO on its refrigerators. Follow it to the end: the last card says whether this is a visit.

01

Judge the food before clearing anything: how long the power was out, and what was in the freezer.

02

Press the button under the blinking Confirm to acknowledge the alert — which button that is depends on the model.

03

If the unit does not come back to temperature afterwards, that is a separate problem and worth a visit.

Cleared?

Nothing needed repairing. If the refrigerator does not settle back to temperature, that is a separate problem.

What not to do

Do not clear the alert before reading it. It is the one record of how warm the freezer got.

What you may
notice with it.

The refrigerator problems PO tends to arrive with. Answer these at the refrigerator before anyone is booked.

All problems

No repair indicated

Nothing to repair.

A setting somebody chose, or an alert it raised on purpose — a showroom mode, a door or power alarm. Nothing has broken and no part is needed.

In Whirlpool's own words

The Power Outage indicator lets you know if the power supply to the refrigerator has been off and the freezer temperature has risen to 18°F (-8°C) or higher.
Whirlpool product help: PO error code

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Documented for Whirlpool French door bottom-freezer and side-by-side models with a display.

Whirlpool PO refrigerator repair,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

All service areas
A family preparing a meal together in their kitchen
For the heart of your home.

Questions
about PO.

Can I clear PO myself?
Judge the food before clearing anything: how long the power was out, and what was in the freezer.
How cold did my Whirlpool freezer get before PO appeared?
The opposite: PO means the freezer warmed to 18°F or higher while the power was out. Use that with the length of the outage to decide which food to keep.
Do I need a repair after clearing PO on a Whirlpool?
Not for the alert, which only reports an outage that is over. A visit makes sense only if the refrigerator fails to cool back down once the power is back.

Back to your everyday

Still showing PO?

Book with the exact characters, the full model number, and whether it is still cooling — on a code, that is the whole starting point.

(844) 681-4650 Schedule a repair