The control panel on the door of a refrigerator seen close, its display softly lit with no readable characters, the stainless door falling out of focus around it.

Samsung refrigerator
showing OF OF

This is Cooling Off — a demonstration mode meant for a showroom floor, where the lights and the display work and the appliance does not refrigerate.

(844) 681-4650

Mon–Sat, 8am–8pm

Mode, not a failure
No repair needed
Source: Samsung

Book a visit

Three short steps, about a minute.

or call (844) 681-4650

What OF OF
actually means.

This is Cooling Off — a demonstration mode meant for a showroom floor, where the lights and the display work and the appliance does not refrigerate. It is not a failure, nothing has broken, and no part needs replacing. It arrives two ways: a newly delivered unit that was never taken out of the mode, or a button combination pressed by accident while cleaning the panel.

Samsung refrigerator display · also shown as O FF, OFF OFF

What to do when OF OF shows on the refrigerator

Kind of codeMode, not a failure

A setting somebody chose, or an alert it raised on purpose — a showroom mode, a door or power alarm. Nothing has broken and no part is needed.

Usually leads toNo repair

Check whether the compartment is actually cold. If it is not, and the display is otherwise healthy, this is almost certainly the explanation.

Shows up asRefrigerator Not Cooling

The compartment is warm but the appliance still has power and still makes noise.

MakeSamsung

French door refrigeration with large displays, flexible compartments and complex ice systems.

SourceSamsung US support: refrigerator error codes

Which buttons end the mode depends on the model; some newer panels need three held together rather than two.

Before you book,
in this order.

Each step comes from Samsung's own guidance for OF OF on its refrigerators. Follow it to the end: the last card says whether this is a visit.

Check whether the compartment is actually cold. If it is not, and the display is otherwise healthy, this is almost certainly the explanation.

Look up the exit combination for your model in the manual — it is a press-and-hold on two buttons and it differs between generations.

If the unit was delivered recently, say so when you call; it changes the conversation entirely.

Give it several hours to come down to temperature after the mode is cleared.

Cleared?

Nothing needed repairing. If the refrigerator does not settle back to temperature, that is a separate problem.

What not to do

Do not treat it as a cooling failure and do not order parts against it. An appliance in this mode is behaving exactly as designed.

What you may
notice with it.

The refrigerator problems OF OF tends to arrive with. Answer these at the refrigerator before anyone is booked.

All problems

Before you call

Refrigerator Not Cooling

All 7 causes, cheapest first

It also comes with

Refrigerator Showing an Error Code

A gloved hand holding a thermometer probe on the middle shelf of an open refrigerator compartment.

Food safety applies

Refrigerator Not Cooling

7 causes, cheapest first

No repair indicated

Nothing to repair.

A setting somebody chose, or an alert it raised on purpose — a showroom mode, a door or power alarm. Nothing has broken and no part is needed.

How to read what your refrigerator is telling you

Read these
before the visit.

Short guides that make the call quicker and the diagnosis cheaper.

All guides

What you can check yourself

Where the model number hides, and why nothing works without it

Error codes

All 247 codes, by make

Samsung
refrigerators.

French door refrigeration with large displays, flexible compartments and complex ice systems.

Samsung refrigerator repair

In Samsung's own words

If the display is showing OF OF, O FF, OFF OFF, or scrolling temperature bars, the refrigerator is in Cooling Off Mode

Samsung US support: refrigerator error codes

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Which buttons end the mode depends on the model; some newer panels need three held together rather than two.

Samsung OF OF refrigerator repair,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

All service areas

Tampa BayFL · 31 areas

OrlandoFL · 30 areas

Miami / South FloridaFL · 47 areas

New York MetroNY · 75 areas

HoustonTX · 36 areas

ChicagoIL · 50 areas

Los AngelesCA · 95 areas

San DiegoCA · 31 areas

San Francisco Bay AreaCA · 74 areas

A family preparing a meal together in their kitchen — For the heart of your home.

Questions
about OF OF.

Can I clear OF OF myself?

Check whether the compartment is actually cold. If it is not, and the display is otherwise healthy, this is almost certainly the explanation.

Will OF OF on my Samsung refrigerator go away if I just wait?

No, Cooling Off stays in place until someone ends it with the right button hold on the panel. Waiting only means more hours with a warm cabinet, so find the exit combination for your model number first.

Is it safe to put food back in once OF OF is cleared on a Samsung?

Only after the compartments have had several hours to cool, since nothing was being chilled while the mode was on. Check with a thermometer before loading anything perishable.

Back to your everyday

Still showing OF OF?

Book with the exact characters, the full model number, and whether it is still cooling — on a code, that is the whole starting point.

Schedule a repair Call (844) 681-4650

Samsung refrigerator
showing OF OF