The control panel on the door of a refrigerator seen close, its display softly lit with no readable characters, the stainless door falling out of focus around it.

Samsung refrigerator
showing 85C

85C appears on the Family Hub screen when the refrigerator saw low voltage on its power supply.

(844) 681-4650

Mon–Sat, 8am–8pm

  • Mode, not a failure
  • No repair needed
  • Source: Samsung

Book a visit

Three short steps, about a minute.

or call (844) 681-4650

Before you book,
in this order.

Each step comes from Samsung's own guidance for 85C on its refrigerators. Follow it to the end: the last card says whether this is a visit.

01

Press and hold OK on the screen for three seconds to clear it.

02

Check the compartments are cold if the outage was more than momentary.

03

If it keeps coming back, mention it to Samsung support along with your model number.

Cleared?

Nothing needed repairing. If the refrigerator does not settle back to temperature, that is a separate problem.

What not to do

It is not 85E. 85E is the compressor under-voltage code in Samsung's power group and calls for a restart and, if it returns, service.

What you may
notice with it.

The refrigerator problems 85C tends to arrive with. Answer these at the refrigerator before anyone is booked.

All problems

No repair indicated

Nothing to repair.

A setting somebody chose, or an alert it raised on purpose — a showroom mode, a door or power alarm. Nothing has broken and no part is needed.

Read these
before the visit.

Short guides that make the call quicker and the diagnosis cheaper.

All guides

In Samsung's own words

This could be caused by a brief power outage. It is harmless, and can be cleared by pressing OK for 3 seconds.
Samsung US support: refrigerator error codes

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Family Hub models.

Samsung 85C refrigerator repair,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

All service areas
A family preparing a meal together in their kitchen
For the heart of your home.

Questions
about 85C.

Can I clear 85C myself?
Press and hold OK on the screen for three seconds to clear it.
Is 85C on my Samsung Family Hub something to worry about?
Samsung calls it harmless and links it to low voltage, often from a brief outage. A three-second press on OK dismisses it from the screen.
What if 85C keeps returning on my Samsung?
Mention it to Samsung support with your model number if it appears again and again. Do not confuse it with 85E, the compressor under-voltage code that calls for a restart and then service.

Back to your everyday

Still showing 85C?

Book with the exact characters, the full model number, and whether it is still cooling — on a code, that is the whole starting point.

(844) 681-4650 Schedule a repair