Samsung refrigerator
showing PC ER
Parts of the refrigerator have stopped talking to each other.
Mon–Sat, 8am–8pm
- Communication
- Controls and sensors
- Source: Samsung
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What PC ER
actually means.
Parts of the refrigerator have stopped talking to each other. Samsung names two usual triggers: a recent power surge, or the wiring connection at the top of the door not being properly seated.
Samsung refrigerator display · also shown as PC CH
What to do when PC ER shows on the refrigeratorKind of codeCommunication
Two boards that stopped hearing each other — the main control and the display, or the inverter. A harness is checked before a board.
Usually leads toControls and sensors
A refrigerator cools to what it believes the temperature is, and a sensor reading wrong is obeyed perfectly.
Shows up asRefrigerator Control Panel Not Responding
Buttons do nothing, the display is blank or frozen, or settings will not hold.
MakeSamsung
French door refrigeration with large displays, flexible compartments and complex ice systems.
SourceSamsung US support: refrigerator error codes
Taken from the manufacturer's own documentation, quoted below.
Before you book,
in this order.
Each step comes from Samsung's own guidance for PC ER on its refrigerators. Follow it to the end: the last card says whether this is a visit.
Switch the power off before touching anything.
Check the wire harness connector above the door and reseat it if it has worked loose.
Restore power. If PC ER returns, book a visit and mention any recent surge or outage.
What not to do
Do not replace a control board on the strength of this code alone. A connector that has worked loose produces exactly the same message.
What you may
notice with it.
The refrigerator problem PC ER tends to arrive with. Answer these at the refrigerator before anyone is booked.
All problems
Where PC ER usually leads
Controls and sensors.
Read these
before the visit.
Short guides that make the call quicker and the diagnosis cheaper.
All guidesSamsung
refrigerators.
French door refrigeration with large displays, flexible compartments and complex ice systems.
Samsung refrigerator repairMore Samsung codes
Communication on other makes
In Samsung's own words
This is a communication error between components in the refrigerator, and can occur if there was a recent power surge or if the doors are not properly connected.
Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing.
Samsung PC ER refrigerator repair,
where we come out.
The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.
All service areasTampa BayFL · 31 areas
Miami / South FloridaFL · 47 areas
New York MetroNY · 75 areas
HoustonTX · 36 areas
ChicagoIL · 50 areas
Los AngelesCA · 95 areas
San DiegoCA · 31 areas
Questions
about PC ER.
Can I clear PC ER myself?
Can I check the cause of PC ER on my Samsung myself?
Does PC ER on a Samsung mean the main board is dead?
Back to your everyday
Still showing PC ER?
Book with the exact characters, the full model number, and whether it is still cooling — on a code, that is the whole starting point.