The back wall inside the fresh food compartment of a refrigerator, a small temperature sensor clipped beside the air vents, shelves soft in front of it.

Gaggenau refrigerator
showing Sensor fault

Gaggenau's guide lists this among the warning messages that can appear on the display.

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Mon–Sat, 8am–8pm

  • Sensor circuit
  • Controls and sensors
  • Source: Gaggenau

Book a visit

Three short steps, about a minute.

or call (844) 681-4650

Before you book,
in this order.

Each step comes from Gaggenau's own guidance for Sensor fault on its refrigerators. Follow it to the end: the last card says whether this is a visit.

01

Write down exactly what the display shows, along with the model number.

02

If several warnings are showing, note each one; Gaggenau says to deal with them one at a time.

03

Call Gaggenau customer service.

Still there?

It usually turns into controls and sensors. Book with the code and the model number.

What not to do

Gaggenau gives no owner fix for this one. It is also different from the temperature alarm, which shows the ALARM symbol and a flashing temperature.

What you may
notice with it.

The refrigerator problems Sensor fault tends to arrive with. Answer these at the refrigerator before anyone is booked.

All problems

Where Sensor fault usually leads

Controls and sensors.

Control board · moderate.

In Gaggenau's own words

While a warning message is displayed, buttons cannot be pressed.
Gaggenau Use and Care Guide RB 491 / RY 491, "Warning messages via the display" (media3.gaggenau.com PDF) Gaggenau Use and Care Guide RB 491 / RY 491, "Warning messages via the display" (media3.gaggenau.com PDF)

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Gaggenau RB 491 and RY 491 built-in units.

Gaggenau Sensor fault refrigerator repair,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

All service areas
A family preparing a meal together in their kitchen
For the heart of your home.

Questions
about Sensor fault.

Can I clear Sensor fault myself?
Write down exactly what the display shows, along with the model number. If it comes back, it needs a visit.
Can I fix a sensor warning on my Gaggenau myself?
Gaggenau gives no owner remedy and says only that a technical defect is possible. Record the exact wording and the model number, then contact service. The locked buttons are normal while the warning shows.
My Gaggenau shows a sensor warning plus other messages. What order do I handle them in?
Gaggenau says to take multiple warnings one at a time. Note each message before calling so none gets lost. The sensor warning is separate from the temperature alarm, which appears as the ALARM symbol with a flashing temperature.

Back to your everyday

Still showing Sensor fault?

Book with the exact characters, the full model number, and whether it is still cooling — on a code, that is the whole starting point.

(844) 681-4650 Schedule a repair