The back wall inside the fresh food compartment of a refrigerator, a small temperature sensor clipped beside the air vents, shelves soft in front of it.

Viking refrigerator
showing E3

On Viking undercounter refrigerated drawers, E3 means the evaporator thermistor, which Viking calls sensor B, is sending a reading outside its range.

(844) 681-4650

Mon–Sat, 8am–8pm

  • Sensor circuit
  • Controls and sensors
  • Source: Viking

Book a visit

Three short steps, about a minute.

or call (844) 681-4650

Before you book,
in this order.

Each step comes from Viking's own guidance for E3 on its refrigerators. Follow it to the end: the last card says whether this is a visit.

01

Clear it once: hold SET and press ON/OFF four times.

02

If E3 comes back, that is Viking's sign that there is a real problem.

03

Contact your dealer or Viking Customer Service to schedule service, and tell them it is E3 (sensor B).

Still there?

It usually turns into controls and sensors. Book with the code and the model number.

What not to do

It is not the display sensor. That one is sensor A and shows as E4.

What you may
notice with it.

The refrigerator problems E3 tends to arrive with. Answer these at the refrigerator before anyone is booked.

All problems

Where E3 usually leads

Controls and sensors.

Control board · moderate.

In Viking's own words

E3 Evaporator thermistor “sensor B” fault, (out-of-range).
Viking Use/Installation Guide F20411G: Undercounter/Freestanding Refrigerated Drawer (vikingrange.com PDF) Viking Use/Installation Guide F20411G: Undercounter/Freestanding Refrigerated Drawer (vikingrange.com PDF)

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Viking undercounter/freestanding refrigerated drawers covered by guide F20411G.

Viking E3 refrigerator repair,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

All service areas
A family preparing a meal together in their kitchen
For the heart of your home.

Questions
about E3.

Can I clear E3 myself?
Clear it once: hold SET and press ON/OFF four times. If it comes back, it needs a visit.
How do I know if Viking E3 is a real sensor problem?
Clear it once with SET held and ON/OFF pressed four times. If E3 returns, Viking treats that as a genuine issue with the evaporator thermistor. A single appearance can be nothing more than a power line fluctuation.
Which sensor is sensor B on a Viking drawer showing E3?
Sensor B is the evaporator thermistor, the one on the cooling coil. Sensor A is the display sensor and reports as E4. Saying E3 and sensor B when you call helps the technician come prepared.

Back to your everyday

Still showing E3?

Book with the exact characters, the full model number, and whether it is still cooling — on a code, that is the whole starting point.

(844) 681-4650 Schedule a repair