The control panel on the door of a refrigerator seen close, its display softly lit with no readable characters, the stainless door falling out of focus around it.

Asko refrigerator
showing SHO

SHO means showroom mode is turned on, so the control panel is live but the refrigerating system is not cooling.

(844) 681-4650

Mon–Sat, 8am–8pm

  • Mode, not a failure
  • No repair needed
  • Source: ASKO

Book a visit

Three short steps, about a minute.

or call (844) 681-4650

Before you book,
in this order.

Each step comes from ASKO's own guidance for SHO on its refrigerators. Follow it to the end: the last card says whether this is a visit.

01

Press and hold the ALARM button and the minus (-) pad at the same time.

02

Keep both held for five seconds, until SHO leaves the display.

03

Give the cabinet a day to come down to temperature; the same manual says a freshly started refrigerator needs 24 hours to cool completely.

04

If SHO returns on its own after you have turned it off, book a visit.

Cleared?

Nothing needed repairing. If the refrigerator does not settle back to temperature, that is a separate problem.

What not to do

SHO does not mean the compressor has failed. The system is idle because a display-floor setting told it to be.

What you may
notice with it.

The refrigerator problem SHO tends to arrive with. Answer these at the refrigerator before anyone is booked.

All problems

No repair indicated

Nothing to repair.

A setting somebody chose, or an alert it raised on purpose — a showroom mode, a door or power alarm. Nothing has broken and no part is needed.

Read these
before the visit.

Short guides that make the call quicker and the diagnosis cheaper.

All guides

In ASKO's own words

If your control panel says SHO, then your showroom mode was enabled. To turn this off, hold the ALARM button and (-) pad simultaneously for 5 seconds.
Asko Instructions for use, model RF2826S, problem solver table (PDF on the Gorenje Group document server)

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Asko RF2826S, from its Instructions for use. Other Asko models may enter and leave a showroom setting another way, or have none.

ASKO SHO refrigerator repair,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

All service areas
A family preparing a meal together in their kitchen
For the heart of your home.

Questions
about SHO.

Can I clear SHO myself?
Press and hold the ALARM button and the minus (-) pad at the same time.
Why is my Asko panel lit but the cabinet warm when it shows SHO?
SHO means showroom mode is on, which keeps the display working while the refrigerating system stays idle. Asko groups it with other reasons a refrigerator does not run, such as an unplugged cord.
How long after turning off SHO will my Asko be cold?
The same manual says a freshly started refrigerator needs 24 hours to cool completely. If SHO turns itself back on after you have cleared it, that is when to book a visit.

Back to your everyday

Still showing SHO?

Book with the exact characters, the full model number, and whether it is still cooling — on a code, that is the whole starting point.

(844) 681-4650 Schedule a repair