The control panel on the door of a refrigerator seen close, its display softly lit with no readable characters, the stainless door falling out of focus around it.

Asko refrigerator
showing E9

On the R31442I, E9 first of all means a door has stood open too long: after ten minutes the open-door alarm gives way to E9, the LED lighting goes out and the unit switches to safe mode.

(844) 681-4650

Mon–Sat, 8am–8pm

  • Mode, not a failure
  • No repair needed
  • Source: ASKO

Book a visit

Three short steps, about a minute.

or call (844) 681-4650

Before you book,
in this order.

Each step comes from ASKO's own guidance for E9 on its refrigerators. Follow it to the end: the last card says whether this is a visit.

01

Close every door firmly and look for a shelf, drawer or package that is holding one open.

02

Open the door for a moment to see whether the compartment light comes back on.

03

If E9 remains and the light stays dark, book a visit for the door sensor; the unit keeps cooling in safe mode meanwhile.

Cleared?

Nothing needed repairing. If the refrigerator does not settle back to temperature, that is a separate problem.

What not to do

A dark interior during E9 does not by itself mean a burned-out light. This model switches its own lighting off once a door has been open for ten minutes.

What you may
notice with it.

The refrigerator problem E9 tends to arrive with. Answer these at the refrigerator before anyone is booked.

All problems

No repair indicated

Nothing to repair.

A setting somebody chose, or an alert it raised on purpose — a showroom mode, a door or power alarm. Nothing has broken and no part is needed.

Read these
before the visit.

Short guides that make the call quicker and the diagnosis cheaper.

All guides

In ASKO's own words

A door has been open for too long: close the door.
Asko Instructions for use, model R31442I, troubleshooting table (PDF on the Gorenje Group document server)

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Asko R31442I. On the RBR276 family E9 refers only to the door sensor, with no open-door stage.

ASKO E9 refrigerator repair,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

All service areas
A family preparing a meal together in their kitchen
For the heart of your home.

Questions
about E9.

Can I clear E9 myself?
Close every door firmly and look for a shelf, drawer or package that is holding one open.
Why did my Asko R31442I show E9 and turn its light off?
After a door stands open for ten minutes, this model swaps the open-door alarm for E9, shuts off the LED lighting and enters safe mode. Closing the door is the first step before anything else is suspected.
When does E9 on the R31442I mean a part needs replacing?
When the door is closed, E9 remains and the compartment light still does not come on, Asko points at the door sensor. The refrigerator keeps cooling in safe mode until a technician replaces it.

Back to your everyday

Still showing E9?

Book with the exact characters, the full model number, and whether it is still cooling — on a code, that is the whole starting point.

(844) 681-4650 Schedule a repair