The control panel on the door of a refrigerator seen close, its display softly lit with no readable characters, the stainless door falling out of focus around it.

Asko refrigerator
showing LL

LL means the child lock is switched on, so the panel ignores every key except the one that controls the lock.

(844) 681-4650

Mon–Sat, 8am–8pm

  • Mode, not a failure
  • No repair needed
  • Source: ASKO

Book a visit

Three short steps, about a minute.

or call (844) 681-4650

Before you book,
in this order.

Each step comes from ASKO's own guidance for LL on its refrigerators. Follow it to the end: the last card says whether this is a visit.

01

Find the key marked ECO with the lock symbol; on this model it doubles as the child lock control.

02

Hold that key for three seconds and watch LL leave the display.

03

Make the change you wanted, then hold the same key again for three seconds if you want the lock back on.

04

If LL will not clear after a proper three-second hold, book a visit so the panel can be looked at.

Cleared?

Nothing needed repairing. If the refrigerator does not settle back to temperature, that is a separate problem.

What not to do

LL is not a frozen keypad. A panel whose touch keys have genuinely stopped responding shows E0 on this model instead.

What you may
notice with it.

The refrigerator problem LL tends to arrive with. Answer these at the refrigerator before anyone is booked.

All problems

No repair indicated

Nothing to repair.

A setting somebody chose, or an alert it raised on purpose — a showroom mode, a door or power alarm. Nothing has broken and no part is needed.

Read these
before the visit.

Short guides that make the call quicker and the diagnosis cheaper.

All guides

In ASKO's own words

‘LL’ code shown in the display. Child lock has been activated.
Asko Instructions for use, model R31442I, troubleshooting table (PDF on the Gorenje Group document server)

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Asko R31442I, from its Instructions for use. Other Asko panels may set the lock with a different key or show no letters for it at all.

ASKO LL refrigerator repair,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

All service areas
A family preparing a meal together in their kitchen
For the heart of your home.

Questions
about LL.

Can I clear LL myself?
Find the key marked ECO with the lock symbol; on this model it doubles as the child lock control.
Is my Asko still cooling while LL is on the display?
Yes, the child lock only blocks the keypad and has no effect on temperature control. The fridge keeps running at the settings it had when the lock went on.
How is LL on an Asko R31442I different from keys that have stopped working?
LL is a lock you can release by holding the ECO key with the lock symbol for three seconds. Keys that no longer respond announce themselves as E0 on this model, and that one does call for a repair.

Back to your everyday

Still showing LL?

Book with the exact characters, the full model number, and whether it is still cooling — on a code, that is the whole starting point.

(844) 681-4650 Schedule a repair