The back wall inside the fresh food compartment of a refrigerator, a small temperature sensor clipped beside the air vents, shelves soft in front of it.

Kenmore refrigerator
showing i5 Lo or i5 Hi

i5 Lo or i5 Hi reports the ice maker's temperature sensor on the Trio bottom-freezer.

(844) 681-4650

Mon–Sat, 8am–8pm

  • Sensor circuit
  • Controls and sensors
  • Source: Kenmore

Book a visit

Three short steps, about a minute.

or call (844) 681-4650

Before you book,
in this order.

Each step comes from Kenmore's own guidance for i5 Lo or i5 Hi on its refrigerators. Follow it to the end: the last card says whether this is a visit.

01

Check that the model label starts 111; the i5 reading applies to the bottom-freezer Trio models.

02

Use trays or bagged ice while the ice maker is out of action.

03

Book a visit so the wiring to the ice maker is ruled out before the ice maker is replaced.

Still there?

It usually turns into controls and sensors. Book with the code and the model number.

What not to do

i5 is not a water supply code. The chart puts it on the ice maker's own sensor.

What you may
notice with it.

The refrigerator problems i5 Lo or i5 Hi tends to arrive with. Answer these at the refrigerator before anyone is booked.

All problems

Where i5 Lo or i5 Hi usually leads

Controls and sensors.

Control board · moderate.

In Kenmore's own words

i5 Lo or i5 Hi Ice maker temperature sensor failure
Sears PartsDirect: Kenmore 111 bottom-freezer error codes (Wayback copy, Nov 2019)

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Kenmore bottom-freezer Trio models whose number starts 111; i5 Lo and i5 Hi come from the control's diagnostic mode.

Kenmore i5 Lo or i5 Hi refrigerator repair,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

All service areas
A family preparing a meal together in their kitchen
For the heart of your home.

Questions
about i5 Lo or i5 Hi.

Can I clear i5 Lo or i5 Hi myself?
Check that the model label starts 111; the i5 reading applies to the bottom-freezer Trio models. If it comes back, it needs a visit.
Why would i5 on my Kenmore Trio mean a new ice maker?
The ice maker's temperature sensor is built into the ice maker and is not sold on its own. Once the wiring checks out, Sears calls for the whole ice maker.
Does i5 on a Kenmore 111 mean a water supply problem?
No, the chart ties i5 to the ice maker's own sensor. Trays or bagged ice will cover you until the repair.

Back to your everyday

Still showing i5 Lo or i5 Hi?

Book with the exact characters, the full model number, and whether it is still cooling — on a code, that is the whole starting point.

(844) 681-4650 Schedule a repair