The back wall inside the fresh food compartment of a refrigerator, a small temperature sensor clipped beside the air vents, shelves soft in front of it.

Kenmore refrigerator
showing Er SS

Er SS is the pantry sensor, and on these refrigerators the pantry is the deli drawer with its own temperature setting.

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Mon–Sat, 8am–8pm

  • Sensor circuit
  • Controls and sensors
  • Source: Kenmore

Book a visit

Three short steps, about a minute.

or call (844) 681-4650

Before you book,
in this order.

Each step comes from Kenmore's own guidance for Er SS on its refrigerators. Follow it to the end: the last card says whether this is a visit.

01

Look for a model number starting 795 on the label before assuming Er SS means the deli drawer.

02

Move meats and cheeses from the drawer onto a main shelf that you know is cold.

03

Book a visit and point the technician at the pantry drawer and its sensor.

Still there?

It usually turns into controls and sensors. Book with the code and the model number.

What not to do

Er SS does not affect the main compartments directly. The fresh food shelves and the freezer rely on other sensors.

What you may
notice with it.

The refrigerator problems Er SS tends to arrive with. Answer these at the refrigerator before anyone is booked.

All problems

Where Er SS usually leads

Controls and sensors.

Control board · moderate.

In Kenmore's own words

Er SS Pantry sensor Check/Repair The pantry is the deli drawer. Short in sensor or wiring problem.
Sears PartsDirect: Kenmore 795 bottom-freezer error codes (Wayback copy, Jan 2021) Kenmore Elite 795.7756x service manual, LG Electronics circuit diagram (archive.org copy)

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Kenmore models whose number starts 795 (built by LG) that have a pantry drawer; Er SS is on the Sears chart for the series.

Kenmore Er SS refrigerator repair,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

All service areas
A family preparing a meal together in their kitchen
For the heart of your home.

Questions
about Er SS.

Can I clear Er SS myself?
Look for a model number starting 795 on the label before assuming Er SS means the deli drawer. If it comes back, it needs a visit.
What is the pantry that Er SS on my Kenmore refers to?
On these 795 refrigerators the pantry is the deli drawer, which has its own temperature setting. Er SS reports a short in that drawer's sensor or its wiring.
Can I keep using my Kenmore normally with Er SS on?
The main fresh food shelves and the freezer run on other sensors, so they are not directly affected. The drawer's own temperature control has nothing to go by, so meats and cheeses are safer on a shelf you know is cold.

Back to your everyday

Still showing Er SS?

Book with the exact characters, the full model number, and whether it is still cooling — on a code, that is the whole starting point.

(844) 681-4650 Schedule a repair