The back wall inside the fresh food compartment of a refrigerator, a small temperature sensor clipped beside the air vents, shelves soft in front of it.

Kenmore refrigerator
showing Er IS

Er IS points at the temperature sensor inside the ice maker.

(844) 681-4650

Mon–Sat, 8am–8pm

  • Sensor circuit
  • Controls and sensors
  • Source: Kenmore

Book a visit

Three short steps, about a minute.

or call (844) 681-4650

Before you book,
in this order.

Each step comes from Kenmore's own guidance for Er IS on its refrigerators. Follow it to the end: the last card says whether this is a visit.

01

Check that the model label reads 795; Er IS has this meaning on that family only.

02

Empty stale cubes out of the bin so you can tell whether any fresh ice is still being made.

03

Book a visit and ask for the wiring to be confirmed before a whole ice maker is replaced.

Still there?

It usually turns into controls and sensors. Book with the code and the model number.

What not to do

Er IS does not mean the freezer is failing. The code is about the ice maker's own sensor, and the freezer can keep food frozen normally.

What you may
notice with it.

The refrigerator problems Er IS tends to arrive with. Answer these at the refrigerator before anyone is booked.

All problems

Where Er IS usually leads

Controls and sensors.

Control board · moderate.

In Kenmore's own words

Er IS Ice maker sensor Check/Repair Sensor short or wiring problem
Sears PartsDirect: Kenmore 795 bottom-freezer error codes (Wayback copy, Jan 2021) Kenmore Elite 795.7756x service manual, LG Electronics circuit diagram (archive.org copy)

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Kenmore and Kenmore Elite models whose number starts 795 (built by LG); Er IS is in both the Sears 795 chart and the 795.7756x service manual.

Kenmore Er IS refrigerator repair,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

All service areas
A family preparing a meal together in their kitchen
For the heart of your home.

Questions
about Er IS.

Can I clear Er IS myself?
Check that the model label reads 795; Er IS has this meaning on that family only. If it comes back, it needs a visit.
Does Er IS on my Kenmore mean the freezer is failing?
No, the code concerns the temperature sensor inside the ice maker. The freezer can go on keeping food frozen as usual.
Why might Er IS on a Kenmore lead to a whole new ice maker?
Sears notes the ice maker sensor is not usually sold by itself, so a bad sensor often means replacing the assembly. Ask for the wiring to be confirmed first so the assembly is not changed for a wiring problem.

Back to your everyday

Still showing Er IS?

Book with the exact characters, the full model number, and whether it is still cooling — on a code, that is the whole starting point.

(844) 681-4650 Schedule a repair