The ventilation grille across the top of a built-in refrigerator set flush into pale cabinetry, the stainless doors below it falling out of focus.

Kenmore refrigerator
showing ES

ES is a dispenser failure on the Trio.

(844) 681-4650

Mon–Sat, 8am–8pm

  • Service indication
  • Diagnostic visit
  • Source: Kenmore

Book a visit

Three short steps, about a minute.

or call (844) 681-4650

Before you book,
in this order.

Each step comes from Kenmore's own guidance for ES on its refrigerators. Follow it to the end: the last card says whether this is a visit.

01

Confirm the 111 prefix on the model label; ES on this family refers to the dispenser.

02

Watch the dispenser panel for the selection lights stepping through Water, Crushed Ice and Cubed Ice by themselves.

03

Press around the Water/Ice button in several spots to free it if it is stuck.

04

Book a visit if the button stays stuck or ES keeps showing.

Still there?

It usually turns into diagnostic visit. Book with the code and the model number.

What not to do

ES is not a water supply code. The chart ties it to the dispenser button and the board behind it.

What you may
notice with it.

The refrigerator problems ES tends to arrive with. Answer these at the refrigerator before anyone is booked.

All problems

Where ES usually leads

Diagnostic visit.

In Kenmore's own words

ES Dispenser failure
Sears PartsDirect: Kenmore 111 bottom-freezer error codes (Wayback copy, Nov 2019) Sears PartsDirect: Kenmore 111 bottom-freezer error codes (Wayback copy, Nov 2019)

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Kenmore bottom-freezer Trio models whose number starts 111; ES is the dispenser code in the diagnostic mode.

Kenmore ES refrigerator repair,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

All service areas
A family preparing a meal together in their kitchen
For the heart of your home.

Questions
about ES.

Can I clear ES myself?
Confirm the 111 prefix on the model label; ES on this family refers to the dispenser. If it comes back, it needs a visit.
Can I fix ES on my Kenmore Trio myself?
Sometimes, because the usual cause is a stuck Water/Ice button. Pressing around that button in several spots may free it.
How do I know ES on my Kenmore 111 comes from a stuck button?
The selection lights step through Water, Crushed Ice and Cubed Ice on their own. If the button cannot be freed, Sears replaces the user interface board.

Back to your everyday

Still showing ES?

Book with the exact characters, the full model number, and whether it is still cooling — on a code, that is the whole starting point.

(844) 681-4650 Schedule a repair