The ventilation grille across the top of a built-in refrigerator set flush into pale cabinetry, the stainless doors below it falling out of focus.

Kenmore refrigerator
showing dr

dr means the control believes a fresh food door has been open for more than an hour.

(844) 681-4650

Mon–Sat, 8am–8pm

  • Service indication
  • Diagnostic visit
  • Source: Kenmore

Book a visit

Three short steps, about a minute.

or call (844) 681-4650

Before you book,
in this order.

Each step comes from Kenmore's own guidance for dr on its refrigerators. Follow it to the end: the last card says whether this is a visit.

01

Check that the model begins 111 and has a bottom freezer; dr on that chart is about the fresh food doors.

02

Close the fresh food doors firmly and look for anything that could have held one ajar.

03

Book a visit if both doors were shut and dr still shows, so the door switches can be tested.

Still there?

It usually turns into diagnostic visit. Book with the code and the model number.

What not to do

dr is not a defrost code. On this chart it belongs to the door switch on the fresh food side.

What you may
notice with it.

The refrigerator problems dr tends to arrive with. Answer these at the refrigerator before anyone is booked.

All problems

Where dr usually leads

Diagnostic visit.

In Kenmore's own words

The control displays dr when it detects a refrigerator door open for more than 1 hour.
Sears PartsDirect: Kenmore 111 bottom-freezer error codes (Wayback copy, Nov 2019)

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Kenmore bottom-freezer Trio models whose number starts 111; Sears lists dr as the refrigerator door switch code.

Kenmore dr refrigerator repair,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

All service areas
A family preparing a meal together in their kitchen
For the heart of your home.

Questions
about dr.

Can I clear dr myself?
Check that the model begins 111 and has a bottom freezer; dr on that chart is about the fresh food doors. If it comes back, it needs a visit.
Why does my Kenmore Trio show dr when the doors are closed?
dr appears when the control believes a fresh food door has been open more than an hour. With the doors really shut, Sears looks at the door switches and their wiring.
Is dr on a Kenmore 111 a defrost code?
No, on this chart dr belongs to the fresh food door switch. A switch that reads open while the door is closed gets replaced.

Back to your everyday

Still showing dr?

Book with the exact characters, the full model number, and whether it is still cooling — on a code, that is the whole starting point.

(844) 681-4650 Schedule a repair