The back wall inside the fresh food compartment of a refrigerator, a small temperature sensor clipped beside the air vents, shelves soft in front of it.

Hestan refrigerator
showing P1

A flashing P1 on the LED controller of a Hestan undercounter unit means the thermostat probe, the sensor the controller uses to read the compartment, has failed.

(844) 681-4650

Mon–Sat, 8am–8pm

  • Sensor circuit
  • Controls and sensors
  • Source: Hestan

Book a visit

Three short steps, about a minute.

or call (844) 681-4650

Before you book,
in this order.

Each step comes from Hestan's own guidance for P1 on its refrigerators. Follow it to the end: the last card says whether this is a visit.

01

Note the model number from the rating label on the inside top of the cabinet.

02

Put an appliance thermometer inside and check the real temperature over a few hours.

03

Move anything that cannot tolerate a change in temperature, then book a visit.

Still there?

It usually turns into controls and sensors. Book with the code and the model number.

What not to do

P1 is not P2. P1 concerns the probe that reads the compartment; P2 is the probe on the evaporator.

What you may
notice with it.

The refrigerator problems P1 tends to arrive with. Answer these at the refrigerator before anyone is booked.

All problems

Where P1 usually leads

Controls and sensors.

Control board · moderate.

In Hestan's own words

LED Controller display is flashing "P1" … Thermostat probe has failed.
Hestan Indoor / Outdoor Undercounter Refrigeration Use & Care Manual (Hestan PDF), Troubleshooting table

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Hestan 24-inch indoor/outdoor undercounter units with the LED controller: GRS and GRG refrigerators, GRR refrigerator drawers, GRFR refrigerator/freezer drawers and GRWS/GRWG dual-zone models, per the manual's model list.

Hestan P1 refrigerator repair,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

All service areas
A family preparing a meal together in their kitchen
For the heart of your home.

Questions
about P1.

Can I clear P1 myself?
Note the model number from the rating label on the inside top of the cabinet. If it comes back, it needs a visit.
Why can't my Hestan undercounter hold its temperature with P1 flashing?
P1 means the thermostat probe that reads the compartment has failed. Without a reliable reading the controller cannot keep the set temperature steady. Hestan gives no owner fix.
Where do I find the model number to book service for P1 on a Hestan?
It is on the rating label on the inside top of the cabinet. Meanwhile, an appliance thermometer tells you the real temperature. P2 is a different probe, on the evaporator.

Back to your everyday

Still showing P1?

Book with the exact characters, the full model number, and whether it is still cooling — on a code, that is the whole starting point.

(844) 681-4650 Schedule a repair