The control panel on the door of a refrigerator seen close, its display softly lit with no readable characters, the stainless door falling out of focus around it.

Hestan refrigerator
showing dA

dA flashing on a Hestan controller simply means the door is open.

(844) 681-4650

Mon–Sat, 8am–8pm

  • Mode, not a failure
  • No repair needed
  • Source: Hestan

Book a visit

Three short steps, about a minute.

or call (844) 681-4650

Before you book,
in this order.

Each step comes from Hestan's own guidance for dA on its refrigerators. Follow it to the end: the last card says whether this is a visit.

01

Close the door firmly and watch for dA to stop flashing.

02

Look for a bottle, shelf or drawer front that keeps the door from closing all the way.

03

If dA stays on with the door shut, check that the door is pressing its switch; if it still shows, book a visit.

Cleared?

Nothing needed repairing. If the refrigerator does not settle back to temperature, that is a separate problem.

What not to do

dA does not mean the unit is failing to cool. A door left open for a long time can, however, lead to HA.

What you may
notice with it.

The refrigerator problem dA tends to arrive with. Answer these at the refrigerator before anyone is booked.

All problems

No repair indicated

Nothing to repair.

A setting somebody chose, or an alert it raised on purpose — a showroom mode, a door or power alarm. Nothing has broken and no part is needed.

Read these
before the visit.

Short guides that make the call quicker and the diagnosis cheaper.

All guides

In Hestan's own words

LED Controller display is flashing "dA" … Door is open.
Hestan Indoor / Outdoor Undercounter Refrigeration Use & Care Manual (Hestan PDF), Troubleshooting table Hestan Indoor / Outdoor Undercounter Refrigeration Use & Care Manual (Hestan PDF), Digital Temperature Control

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Hestan 24-inch indoor/outdoor undercounter units with the LED controller: GRS and GRG refrigerators, GRR refrigerator drawers, GRFR refrigerator/freezer drawers and GRWS/GRWG dual-zone models, per the manual's model list.

Hestan dA refrigerator repair,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

All service areas
A family preparing a meal together in their kitchen
For the heart of your home.

Questions
about dA.

Can I clear dA myself?
Close the door firmly and watch for dA to stop flashing.
When will my Hestan sound an alarm for dA?
The audible alarm sounds once the door has been ajar for more than a minute. dA itself flashes while the door is open. Fully closing the door clears it.
Why does dA stay on with my Hestan door closed?
The door may not be pressing its switch, or something like a bottle or drawer front keeps it from closing fully. If it still shows after checking, book a visit. A long-open door can also lead to HA.

Back to your everyday

Still showing dA?

Book with the exact characters, the full model number, and whether it is still cooling — on a code, that is the whole starting point.

(844) 681-4650 Schedule a repair