

Hestan refrigerator
showing HA
HA is Hestan's high temperature alarm.
Mon–Sat, 8am–8pm
- Service indication
- Diagnostic visit
- Source: Hestan
Book a visit
Three short steps, about a minute.
or call (844) 681-4650
Loading appointment form…
The appointment form couldn’t load. Please try again.
What HA
actually means.
HA is Hestan's high temperature alarm. The compartment has stayed above the controller's preset alarm limit for more than 30 minutes. On an outdoor unit the cause is often something around it, such as a door left ajar, a blocked grille or a hot afternoon.
Hestan refrigerator display
What to do when HA shows on the refrigeratorKind of codeService indication
A light or a message asking for a visit. It says that something wants attention, not what, so the visit starts with a diagnosis.
Usually leads toDiagnostic visit
The visit that decides what the repair actually is, before any part is ordered.
Shows up asRefrigerator Not Cooling
The compartment is warm but the appliance still has power and still makes noise.
MakeHestan
A Californian maker known for ranges and outdoor kitchens, with refrigeration columns and undercounter units.
SourceHestan Indoor / Outdoor Undercounter Refrigeration Use & Care Manual (Hestan PDF), Troubleshooting table
Hestan 24-inch indoor/outdoor undercounter units with the LED controller: GRS and GRG refrigerators, GRR refrigerator drawers, GRFR refrigerator/freezer drawers and GRWS/GRWG dual-zone models, per the manual's model list.
Before you book,
in this order.
Each step comes from Hestan's own guidance for HA on its refrigerators. Follow it to the end: the last card says whether this is a visit.
Make sure the door is fully shut and the door gasket is sealing all the way around.
Clear anything blocking the louvered plate at the bottom front, and clean the condenser if it is dusty.
Check that the interior light switch is off; if warm drinks were just loaded, give the unit 24 hours before judging.
If HA stays on after those checks, book a visit.
What not to do
It is not the door alarm. dA flashes when the door is open; HA waits until the compartment has been too warm for half an hour.
What you may
notice with it.
The refrigerator problems HA tends to arrive with. Answer these at the refrigerator before anyone is booked.
All problems
Refrigerator Not Cooling
7 causes, cheapest first
Read these
before the visit.
Short guides that make the call quicker and the diagnosis cheaper.
All guidesHestan
refrigerators.
A Californian maker known for ranges and outdoor kitchens, with refrigeration columns and undercounter units.
Hestan refrigerator repairMore Hestan codes
Service indication on other makes
In Hestan's own words
Internal compartment has exceeded the high temperature alarm preset value for over 30 minutes.
Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Hestan 24-inch indoor/outdoor undercounter units with the LED controller: GRS and GRG refrigerators, GRR refrigerator drawers, GRFR refrigerator/freezer drawers and GRWS/GRWG dual-zone models, per the manual's model list.
Hestan HA refrigerator repair,
where we come out.
The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.
All service areasTampa BayFL · 31 areas
Miami / South FloridaFL · 47 areas
New York MetroNY · 75 areas
HoustonTX · 36 areas
ChicagoIL · 50 areas
Los AngelesCA · 95 areas
San DiegoCA · 31 areas
Questions
about HA.
Can I clear HA myself?
Why does my outdoor Hestan show HA on hot days?
How long should I wait after loading warm drinks before worrying about HA on a Hestan?
Back to your everyday
Still showing HA?
Book with the exact characters, the full model number, and whether it is still cooling — on a code, that is the whole starting point.