The back wall inside the fresh food compartment of a refrigerator, a small temperature sensor clipped beside the air vents, shelves soft in front of it.

Bertazzoni refrigerator
showing E5

E5 is listed in Bertazzoni's table as a problem with the freezer's frosting sensor.

(844) 681-4650

Mon–Sat, 8am–8pm

  • Sensor circuit
  • Controls and sensors
  • Source: Bertazzoni

Book a visit

Three short steps, about a minute.

or call (844) 681-4650

Before you book,
in this order.

Each step comes from Bertazzoni's own guidance for E5 on its refrigerators. Follow it to the end: the last card says whether this is a visit.

01

Record the code and the model number.

02

Check the freezer temperature with a thermometer every day until the visit.

03

Arrange service and quote E5.

Still there?

It usually turns into controls and sensors. Book with the code and the model number.

What not to do

It does not by itself mean the freezer is failing. The manual expects the appliance to keep running while the sensor is looked at.

What you may
notice with it.

The refrigerator problems E5 tends to arrive with. Answer these at the refrigerator before anyone is booked.

All problems

Where E5 usually leads

Controls and sensors.

Control board · moderate.

In Bertazzoni's own words

E5 Frosting sensor for freezing fault
Bertazzoni User and Installation Manual, RFD36FZNX / RFD36FZNW French door refrigerator (us.bertazzoni.com), code table, E5 row Bertazzoni User and Installation Manual, RFD36FZNX / RFD36FZNW French door refrigerator (us.bertazzoni.com), code table, introduction

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Bertazzoni's 36-inch freestanding French door refrigerator RFD36FZNX / RFD36FZNW. Bertazzoni's other refrigerator manuals do not use this table.

Bertazzoni E5 refrigerator repair,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

All service areas
A family preparing a meal together in their kitchen
For the heart of your home.

Questions
about E5.

Can I clear E5 myself?
Record the code and the model number. If it comes back, it needs a visit.
Is E5 on my Bertazzoni an emergency?
The manual expects the refrigerator to keep cooling and freezing with E5 showing. It reports a problem with the freezer's frosting sensor, not a warm freezer. Checking the freezer daily with a thermometer until the visit keeps you informed.
What should I tell service about E5 on a Bertazzoni?
Quote E5 and give the model number. That points the technician at the frosting sensor for the freezer. The rest of the appliance can keep running meanwhile.

Back to your everyday

Still showing E5?

Book with the exact characters, the full model number, and whether it is still cooling — on a code, that is the whole starting point.

(844) 681-4650 Schedule a repair