The control panel on the door of a refrigerator seen close, its display softly lit with no readable characters, the stainless door falling out of focus around it.

Bertazzoni refrigerator
showing dr

dr is Bertazzoni's door-open alarm.

(844) 681-4650

Mon–Sat, 8am–8pm

  • Mode, not a failure
  • No repair needed
  • Source: Bertazzoni

Book a visit

Three short steps, about a minute.

or call (844) 681-4650

Before you book,
in this order.

Each step comes from Bertazzoni's own guidance for dr on its refrigerators. Follow it to the end: the last card says whether this is a visit.

01

Close the door firmly; the icon goes off and the buzzing stops.

02

If it keeps returning with the door shut, check that nothing on the shelves or in the door bins is holding it open.

03

To silence the buzzer while loading, use the two-button hold described in the manual for your model.

04

If dr shows with the doors properly closed, mention it at your next service visit.

Cleared?

Nothing needed repairing. If the refrigerator does not settle back to temperature, that is a separate problem.

What not to do

It is not a code for a failure. The refrigerator is reporting an open door.

What you may
notice with it.

The refrigerator problems dr tends to arrive with. Answer these at the refrigerator before anyone is booked.

All problems

No repair indicated

Nothing to repair.

A setting somebody chose, or an alert it raised on purpose — a showroom mode, a door or power alarm. Nothing has broken and no part is needed.

Read these
before the visit.

Short guides that make the call quicker and the diagnosis cheaper.

All guides

In Bertazzoni's own words

If the fridge or freezer door is opened for longer than 2 minutes, the control panel will display dr …
Bertazzoni User and Maintenance Manual, REF31BMFIXNV / REF31BMFXNV refrigerator (us.bertazzoni.com): Door Open Alarm Bertazzoni User and Maintenance Manual, REF31BMFIXNV / REF31BMFXNV refrigerator (us.bertazzoni.com): Door Open Alarm

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Documented in the REF31BMF (REF31BMFIXNV / REF31BMFXNV) manual; the RFD36 French door model has the same 2-minute door alarm without naming dr.

Bertazzoni dr refrigerator repair,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

All service areas
A family preparing a meal together in their kitchen
For the heart of your home.

Questions
about dr.

Can I clear dr myself?
Close the door firmly; the icon goes off and the buzzing stops.
How long before dr appears on my Bertazzoni?
After a door has been open more than two minutes. An icon blinks and the buzzer sounds three times a minute for eight minutes. Shutting the door firmly ends both the icon and the buzzer.
Why does dr keep appearing on my Bertazzoni with the doors shut?
Something on a shelf or in a door bin may be holding the door slightly open. If dr still shows with the doors properly closed, mention it at the next service visit. The code itself reports an open door, not a failure.

Back to your everyday

Still showing dr?

Book with the exact characters, the full model number, and whether it is still cooling — on a code, that is the whole starting point.

(844) 681-4650 Schedule a repair