JennAir refrigerator
showing PO
PO stands for power outage.
Mon–Sat, 8am–8pm
- Mode, not a failure
- No repair needed
- Source: JennAir
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or call (844) 681-4650
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What PO
actually means.
PO stands for power outage. JennAir shows it once power is back if the supply was off long enough for the freezer to warm to 18°F or above, and it sounds three tones to get attention. It is a record of what happened while the power was out, not a sign that anything in the refrigerator has failed.
JennAir refrigerator display
What to do when PO shows on the refrigeratorKind of codeMode, not a failure
A setting somebody chose, or an alert it raised on purpose — a showroom mode, a door or power alarm. Nothing has broken and no part is needed.
Usually leads toNo repair
Press MEASURED FILL under the blinking Confirm to acknowledge it; PO clears and the home screen returns.
Shows up asRefrigerator Not Cooling
The compartment is warm but the appliance still has power and still makes noise.
MakeJennAir
Panel-ready columns and built-in refrigeration with a strong design emphasis.
SourceJennAir Product Help (producthelp.jennair.com): PO Error Code - Refrigerator
JennAir documents the same PO message for its French door and built-in refrigerators; the Confirm button name may differ on other panels.
Before you book,
in this order.
Each step comes from JennAir's own guidance for PO on its refrigerators. Follow it to the end: the last card says whether this is a visit.
Press MEASURED FILL under the blinking Confirm to acknowledge it; PO clears and the home screen returns.
Go through the freezer: anything that thawed and softened needs a decision before it goes back to the freezer or gets eaten.
Check the fresh food side too, since it was without power for at least as long.
Watch over the next few hours that the freezer comes back down to its set temperature.
Cleared?
Nothing needed repairing. If the refrigerator does not settle back to temperature, that is a separate problem.
What not to do
Do not book a repair for PO alone. It reports an interruption in the power supply that has already ended.
What you may
notice with it.
The refrigerator problems PO tends to arrive with. Answer these at the refrigerator before anyone is booked.
All problems
Refrigerator Not Cooling
7 causes, cheapest first
No repair indicated
Nothing to repair.
A setting somebody chose, or an alert it raised on purpose — a showroom mode, a door or power alarm. Nothing has broken and no part is needed.
Read these
before the visit.
Short guides that make the call quicker and the diagnosis cheaper.
All guidesJennAir
refrigerators.
Panel-ready columns and built-in refrigeration with a strong design emphasis.
JennAir refrigerator repair
Built-in refrigerator
Flush with the cabinets, serviced from the front, and almost always repaired rather than replaced.
Refrigerator column
Separate refrigerator and freezer towers, each with its own sealed system — so a failure stays on one side.
French door refrigerator
Two fresh-food doors over a freezer drawer — the most common premium layout, and the one with the most to go wrong at the door line.
In JennAir's own words
… the power supply to the refrigerator has been off and the freezer temperature has risen to 18°F (-8°C) or higher.
Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. JennAir documents the same PO message for its French door and built-in refrigerators; the Confirm button name may differ on other panels.
JennAir PO refrigerator repair,
where we come out.
The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.
All service areasTampa BayFL · 31 areas
Miami / South FloridaFL · 47 areas
New York MetroNY · 75 areas
HoustonTX · 36 areas
ChicagoIL · 50 areas
Los AngelesCA · 95 areas
San DiegoCA · 31 areas
Questions
about PO.
Can I clear PO myself?
Why did my JennAir beep three times and show PO?
Should I throw out food after PO on a JennAir?
Back to your everyday
Still showing PO?
Book with the exact characters, the full model number, and whether it is still cooling — on a code, that is the whole starting point.