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The back wall inside the fresh food compartment of a refrigerator, a small temperature sensor clipped beside the air vents, shelves soft in front of it.

Frigidaire refrigerator
showing SH

SH is the shorted-sensor counterpart of OP.

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Mon–Sat, 8am–8pm

  • Sensor circuit
  • Controls and sensors
  • Source: Frigidaire

Book a visit

Three short steps, about a minute.

or call (844) 681-4650

What SH
actually means.

SH is the shorted-sensor counterpart of OP. A compartment thermistor reads as a short circuit, and the display it appears in identifies the compartment: fresh food or freezer. Until it is sorted out, the control cannot trust that compartment's temperature.

Frigidaire refrigerator display

What to do when SH shows on the refrigerator

Kind of codeSensor circuit

A temperature sensor reading outside its range, or the wiring to it. The reading is confirmed with a meter before any part is ordered.

Usually leads toControls and sensors

A refrigerator cools to what it believes the temperature is, and a sensor reading wrong is obeyed perfectly.

Shows up asRefrigerator Freezing Food

Lettuce frozen solid and milk with ice in it, in a compartment that is not supposed to freeze.

MakeFrigidaire

Freestanding refrigeration and one of the most common standalone freezer brands.

SourceFrigidaire service data sheet A06589001, bottom freezer with ice and water (Wayback copy of manuals.frigidaire.com, Oct 2020)

From the service sheet for a Frigidaire bottom freezer with ice and water; Frigidaire's French door alarm list includes it too.

Before you book,
in this order.

Each step comes from Frigidaire's own guidance for SH on its refrigerators. Follow it to the end: the last card says whether this is a visit.

01

Write down whether SH is in the fresh food or the freezer display.

02

Check that compartment with a thermometer so you know whether food is at risk.

03

Book a visit and give the code and its position.

Still there?

It usually turns into controls and sensors. Book with the code and the model number.

What not to do

It is not the same as OP. OP is an open sensor circuit, SH a shorted one, and the technician tests them differently.

What you may
notice with it.

The refrigerator problems SH tends to arrive with. Answer these at the refrigerator before anyone is booked.

All problems

Before you call

Refrigerator Freezing Food

All 5 causes, cheapest first

It also comes with

Leafy salad and a carton frozen solid on the top shelf of a refrigerator, ice crystals glittering on them. Problem

Refrigerator Freezing Food

5 causes, cheapest first

Where SH usually leads

Controls and sensors.

Control board · moderate.
Book a visit What the job involves

Read these
before the visit.

Short guides that make the call quicker and the diagnosis cheaper.

All guides
What you can check yourself

Five observations that narrow a refrigerator problem down before anyone visits

 What you can check yourself

Where the model number hides, and why nothing works without it

 Error codes

All 247 codes, by make

Frigidaire
refrigerators.

Freestanding refrigeration and one of the most common standalone freezer brands.

Frigidaire refrigerator repair

More Frigidaire codes

SY CESY EFPFSY CFOPHISB SB77 77Door Ajar

Sensor circuit on other makes

Samsung 5ELG ER rSSub-Zero 10 R 00Viking E3Gaggenau Sensor faultMiele F114U-Line Zone T OpenBertazzoni E1
All 51 codes of this kind
A French door refrigerator with both upper doors swung open and the lower freezer drawer pulled out. Frigidaire builds this

French door refrigerator

Two fresh-food doors over a freezer drawer — the most common premium layout, and the one with the most to go wrong at the door line.

 A side-by-side refrigerator with a tall freezer door on the left carrying an ice and water dispenser recess. Frigidaire builds this

Side-by-side refrigerator

Full-height freezer beside full-height fresh food, with the ice maker and dispenser built into the freezer door.

In Frigidaire's own words

Shorted FZ Cavity Thermistor
Frigidaire service data sheet A06589001, bottom freezer with ice and water (Wayback copy of manuals.frigidaire.com, Oct 2020)

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. From the service sheet for a Frigidaire bottom freezer with ice and water; Frigidaire's French door alarm list includes it too.

Frigidaire SH refrigerator repair,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

All service areas

Tampa BayFL · 31 areas

OrlandoFL · 30 areas

Miami / South FloridaFL · 47 areas

New York MetroNY · 75 areas

HoustonTX · 36 areas

ChicagoIL · 50 areas

Los AngelesCA · 95 areas

San DiegoCA · 31 areas

San Francisco Bay AreaCA · 74 areas

A family preparing a meal together in their kitchen
For the heart of your home.

Questions
about SH.

Can I clear SH myself?
Write down whether SH is in the fresh food or the freezer display. If it comes back, it needs a visit.
How is SH different from OP on a Frigidaire?
SH means the compartment sensor reads as shorted, OP means it reads as open. The technician tests them differently, so report which one you saw.
Is my food safe while SH is on my Frigidaire?
The control cannot trust that compartment's temperature, so check it yourself with a thermometer. Note whether SH is in the fresh food or freezer display when you book.

Back to your everyday

Still showing SH?

Book with the exact characters, the full model number, and whether it is still cooling — on a code, that is the whole starting point.

Schedule a repair Call (844) 681-4650
(844) 681-4650 Schedule a repair