The back panel inside a refrigerator freezer covered in an even layer of white frost, an empty wire shelf sharp across the foreground.

Monogram refrigerator
showing dE

A lower-case dE means the defrost system did not operate properly at some point in the past 24 hours.

(844) 681-4650

Mon–Sat, 8am–8pm

  • Defrost
  • Defrost system repair
  • Source: Monogram

Book a visit

Three short steps, about a minute.

or call (844) 681-4650

Before you book,
in this order.

Each step comes from Monogram's own guidance for dE on its refrigerators. Follow it to the end: the last card says whether this is a visit.

01

Look for heavy frost on the rear panel inside the freezer.

02

Reset power for a minute or two.

03

Keep an eye on both compartment temperatures for the next day.

04

Book a visit if dE comes back.

Still there?

It usually turns into defrost system repair. Book with the code and the model number.

What not to do

Do not mix it up with capital DE, which on the same list is demonstration mode with cooling turned off deliberately.

What you may
notice with it.

The refrigerator problems dE tends to arrive with. Answer these at the refrigerator before anyone is booked.

All problems

Where dE usually leads

Defrost system repair.

Defrost heater, thermostat or sensor · low.

In Monogram's own words

dE The defrost system has not operated properly in the last 24 hours.
GE Appliances (maker of Monogram) support: refrigerator codes

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. From GE Appliances' shared refrigerator code list, which Monogram's support relies on.

Monogram dE refrigerator repair,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

All service areas
A family preparing a meal together in their kitchen
For the heart of your home.

Questions
about dE.

Can I clear dE myself?
Look for heavy frost on the rear panel inside the freezer. If it comes back, it needs a visit.
Why does my Monogram slowly lose cooling after dE?
Frost that the defrost system did not melt keeps choking the airflow over the coil. The effect builds over time, which is why both compartments are worth watching for a day.
Is Monogram dE the same as capital DE?
No, capital DE on the same list is demonstration mode with cooling off on purpose. Lower-case dE is the defrost warning.

Back to your everyday

Still showing dE?

Book with the exact characters, the full model number, and whether it is still cooling — on a code, that is the whole starting point.

(844) 681-4650 Schedule a repair