The ventilation grille across the top of a built-in refrigerator set flush into pale cabinetry, the stainless doors below it falling out of focus.

Monogram refrigerator
showing CC

CC says the fresh food compartment is not at the right temperature.

(844) 681-4650

Mon–Sat, 8am–8pm

  • Service indication
  • Diagnostic visit
  • Source: Monogram

Book a visit

Three short steps, about a minute.

or call (844) 681-4650

Before you book,
in this order.

Each step comes from Monogram's own guidance for CC on its refrigerators. Follow it to the end: the last card says whether this is a visit.

01

Check the fresh food set point on the control panel.

02

Give it several hours and confirm with a thermometer on a middle shelf.

03

Try a one- to two-minute power reset.

04

Book a visit if the setting is correct and the reading stays wrong.

Still there?

It usually turns into diagnostic visit. Book with the code and the model number.

What not to do

Do not replace controls on the basis of CC before the set point has been confirmed.

What you may
notice with it.

The refrigerator problem CC tends to arrive with. Answer these at the refrigerator before anyone is booked.

All problems

Where CC usually leads

Diagnostic visit.

In Monogram's own words

CC Check the temperature controls because the temperature for the refrigerator is incorrect.
GE Appliances (maker of Monogram) support: refrigerator codes

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. From GE Appliances' shared refrigerator code list, which Monogram's support relies on.

Monogram CC refrigerator repair,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

All service areas
A family preparing a meal together in their kitchen
For the heart of your home.

Questions
about CC.

Can I clear CC myself?
Check the fresh food set point on the control panel. If it comes back, it needs a visit.
Can I fix CC on a Monogram myself?
Often, if the set point was changed by accident; check it on the control panel and confirm with a thermometer on a middle shelf after several hours. A short power reset is also worth trying.
When is Monogram CC a real problem?
When the set point is correct and the thermometer reading stays wrong. That is the time to book a visit rather than replace controls.

Back to your everyday

Still showing CC?

Book with the exact characters, the full model number, and whether it is still cooling — on a code, that is the whole starting point.

(844) 681-4650 Schedule a repair