The back panel inside a refrigerator freezer covered in an even layer of white frost, an empty wire shelf sharp across the foreground.

Café refrigerator
showing dE

dE, with a lower-case d, means the defrost system has not worked as it should during the last 24 hours.

(844) 681-4650

Mon–Sat, 8am–8pm

  • Defrost
  • Defrost system repair
  • Source: Café

Book a visit

Three short steps, about a minute.

or call (844) 681-4650

Before you book,
in this order.

Each step comes from Café's own guidance for dE on its refrigerators. Follow it to the end: the last card says whether this is a visit.

01

Check the back wall inside the freezer for a heavy layer of frost.

02

Try a power reset of a minute or two to see whether the code clears.

03

Watch both temperatures over the next day.

04

If dE returns, book a visit.

Still there?

It usually turns into defrost system repair. Book with the code and the model number.

What not to do

Capital DE is a different code on the same list: demonstration mode, where the cooling is switched off on purpose. Read the case of the first letter carefully.

What you may
notice with it.

The refrigerator problems dE tends to arrive with. Answer these at the refrigerator before anyone is booked.

All problems

Where dE usually leads

Defrost system repair.

Defrost heater, thermostat or sensor · low.

In Café's own words

dE The defrost system has not operated properly in the last 24 hours.
GE Appliances (maker of Café) support: refrigerator codes

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. From GE Appliances' shared refrigerator code list, which covers Café; the code is not printed in the CVE/CXE owner's manual.

Café dE refrigerator repair,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

All service areas
A family preparing a meal together in their kitchen
For the heart of your home.

Questions
about dE.

Can I clear dE myself?
Check the back wall inside the freezer for a heavy layer of frost. If it comes back, it needs a visit.
Is dE the same as DE on my Café?
No, the lower-case dE is a defrost system problem, while capital DE is demonstration mode with cooling switched off on purpose. Look carefully at the first letter before acting.
What should I watch for after dE on a Café?
Look for a thick frost layer on the freezer back wall and track both temperatures over the following day. If dE shows again after a power reset, book a visit.

Back to your everyday

Still showing dE?

Book with the exact characters, the full model number, and whether it is still cooling — on a code, that is the whole starting point.

(844) 681-4650 Schedule a repair