The ventilation grille across the top of a built-in refrigerator set flush into pale cabinetry, the stainless doors below it falling out of focus.

Café refrigerator
showing FF

On a Café, FF warns that the freezer is getting too warm.

(844) 681-4650

Mon–Sat, 8am–8pm

  • Service indication
  • Diagnostic visit
  • Source: Café

Book a visit

Three short steps, about a minute.

or call (844) 681-4650

Before you book,
in this order.

Each step comes from Café's own guidance for FF on its refrigerators. Follow it to the end: the last card says whether this is a visit.

01

Go through the freezer and set aside anything soft or thawing; keep the rest cold in another freezer or a cooler if you can.

02

Look for a drawer or door that has not closed all the way.

03

Cut power for a minute or two and restore it, which can reset the panel.

04

If the freezer stays warm, book a visit the same day if possible.

Still there?

It usually turns into diagnostic visit. Book with the code and the model number.

What not to do

It is not a demonstration or a setting. Unlike the mode codes on the same list, FF means the freezer really is warming.

What you may
notice with it.

The refrigerator problem FF tends to arrive with. Answer these at the refrigerator before anyone is booked.

All problems

Where FF usually leads

Diagnostic visit.

In Café's own words

FF Check frozen food for thawing because the temperature is rising too high.
GE Appliances (maker of Café) support: refrigerator codes

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Café is made by GE Appliances, and GE Appliances publishes one refrigerator code list for its brands; Café's own owner's manual for the CVE and CXE bottom freezer models does not print this code. Not every Café model shows it.

Café FF refrigerator repair,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

All service areas
A family preparing a meal together in their kitchen
For the heart of your home.

Questions
about FF.

Can I clear FF myself?
Go through the freezer and set aside anything soft or thawing; keep the rest cold in another freezer or a cooler if you can. If it comes back, it needs a visit.
How fast should I act when a Café shows FF?
Treat it as a same-day matter, starting with sorting the freezer contents into soft and still frozen. If the temperature has not come back down after a door check and a short power reset, try to get a visit that day.
Could FF on my Café be a display mode instead of a warning?
No, unlike the demonstration and Sabbath codes on the same GE Appliances list, FF reports real warming. Some Café models do not show this code at all, but where it appears it should be taken at face value.

Back to your everyday

Still showing FF?

Book with the exact characters, the full model number, and whether it is still cooling — on a code, that is the whole starting point.

(844) 681-4650 Schedule a repair