The ventilation grille across the top of a built-in refrigerator set flush into pale cabinetry, the stainless doors below it falling out of focus.

Café refrigerator
showing CC

CC reports that the temperature in the fresh food section is wrong.

(844) 681-4650

Mon–Sat, 8am–8pm

  • Service indication
  • Diagnostic visit
  • Source: Café

Book a visit

Three short steps, about a minute.

or call (844) 681-4650

Before you book,
in this order.

Each step comes from Café's own guidance for CC on its refrigerators. Follow it to the end: the last card says whether this is a visit.

01

Open Settings, select Fridge and confirm the set point; Café presets it at 37°F.

02

Allow a few hours after any change and then check with a thermometer.

03

Restart the unit by cutting power for a minute or two.

04

If the setting is right and the temperature is still off, book a visit.

Still there?

It usually turns into diagnostic visit. Book with the code and the model number.

What not to do

Do not assume a sensor or board has failed before the setting has been checked.

What you may
notice with it.

The refrigerator problem CC tends to arrive with. Answer these at the refrigerator before anyone is booked.

All problems

Where CC usually leads

Diagnostic visit.

In Café's own words

CC Check the temperature controls because the temperature for the refrigerator is incorrect.
GE Appliances (maker of Café) support: refrigerator codes Café owner's manual, bottom freezer models CVE and CXE (49-1000329), GE Appliances asset CDN

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. From GE Appliances' shared refrigerator code list, which covers Café; the code is not printed in the CVE/CXE owner's manual.

Café CC refrigerator repair,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

All service areas
A family preparing a meal together in their kitchen
For the heart of your home.

Questions
about CC.

Can I clear CC myself?
Open Settings, select Fridge and confirm the set point; Café presets it at 37°F. If it comes back, it needs a visit.
What temperature should my Café be set to when CC appears?
Café presets the fresh food side at 37°F, so open Settings, choose Fridge and confirm it has not drifted. Give it a few hours before checking with a thermometer.
Does Café CC mean a sensor has failed?
Not before the set point has been checked, since a moved setting produces the same code. A visit makes sense when the setting is right and the reading still disagrees.

Back to your everyday

Still showing CC?

Book with the exact characters, the full model number, and whether it is still cooling — on a code, that is the whole starting point.

(844) 681-4650 Schedule a repair