Miele refrigerator
showing F384
Miele says F384 or F385 means the refrigerator's software has crashed.
Mon–Sat, 8am–8pm
- Service indication
- Diagnostic visit
- Source: Miele
Book a visit
Three short steps, about a minute.
or call (844) 681-4650
Loading appointment form…
The appointment form couldn’t load. Please try again.
What F384
actually means.
Miele says F384 or F385 means the refrigerator's software has crashed. The first fix is a full power cycle. If the appliance responds again after that, restore the factory settings.
Miele refrigerator display · also shown as F385, F384/F385, Fault F384
What to do when F384 shows on the refrigeratorKind of codeService indication
A light or a message asking for a visit. It says that something wants attention, not what, so the visit starts with a diagnosis.
Usually leads toDiagnostic visit
The visit that decides what the repair actually is, before any part is ordered.
Shows up asRefrigerator Showing an Error Code
A code narrows the search, but only the manufacturer's own table gives it meaning.
MakeMiele
Fully integrated European refrigeration, usually behind a furniture door.
SourceMiele USA support: F384/F385 (Wayback Machine copy of mieleusa.com, December 2025; the live page refuses automated reads)
Taken from the manufacturer's own documentation, quoted below.
Before you book,
in this order.
Each step comes from Miele's own guidance for F384 on its refrigerators. Follow it to the end: the last card says whether this is a visit.
Unplug the refrigerator or turn off its breaker.
Wait 2 minutes, reconnect the power and switch the refrigerator back on.
If the controls respond, go to the Settings menu and reset it to factory default settings.
If the code comes back, contact Miele Service.
What not to do
It does not point to a failed cooling part. Miele's first step is a restart, not a repair.
What you may
notice with it.
The refrigerator problem F384 tends to arrive with. Answer these at the refrigerator before anyone is booked.
All problems
Read these
before the visit.
Short guides that make the call quicker and the diagnosis cheaper.
All guidesMiele
refrigerators.
Fully integrated European refrigeration, usually behind a furniture door.
Miele refrigerator repairMore Miele codes
Service indication on other makes
Built-in refrigerator
Flush with the cabinets, serviced from the front, and almost always repaired rather than replaced.
Refrigerator column
Separate refrigerator and freezer towers, each with its own sealed system — so a failure stays on one side.
Undercounter refrigerator
A single 15 to 24 inch unit under the worktop — front-vented, tightly enclosed, and easily starved of air.
In Miele's own words
The refrigeration appliance software has crashed. Disconnect the refrigeration appliance from the power supply.
Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing.
Miele F384 refrigerator repair,
where we come out.
The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.
All service areasTampa BayFL · 31 areas
Miami / South FloridaFL · 47 areas
New York MetroNY · 75 areas
HoustonTX · 36 areas
ChicagoIL · 50 areas
Los AngelesCA · 95 areas
San DiegoCA · 31 areas
Questions
about F384.
Can I clear F384 myself?
Can I fix Miele F384 without a technician?
What if F384 comes back after I restored factory settings on my Miele?
Back to your everyday
Still showing F384?
Book with the exact characters, the full model number, and whether it is still cooling — on a code, that is the whole starting point.