The control panel on the door of a refrigerator seen close, its display softly lit with no readable characters, the stainless door falling out of focus around it.

Liebherr refrigerator
showing Two dashes (- -)

The freezer display only shows a number once the temperature is below freezing.

(844) 681-4650

Mon–Sat, 8am–8pm

  • Mode, not a failure
  • No repair needed
  • Source: Liebherr

Book a visit

Three short steps, about a minute.

or call (844) 681-4650

Before you book,
in this order.

Each step comes from Liebherr's own guidance for Two dashes (- -) on its refrigerators. Follow it to the end: the last card says whether this is a visit.

01

If the freezer was just started or the power just came back, wait three to five hours.

02

Keep the door closed so the freezer can get down to temperature.

03

If the dashes are still there well past that time, check the not-cold-enough causes in the manual and then call customer service.

Cleared?

Nothing needed repairing. If the refrigerator does not settle back to temperature, that is a separate problem.

What not to do

It is not an error code. The dashes only mean the freezer is not below freezing yet.

What you may
notice with it.

The refrigerator problems Two dashes (- -) tends to arrive with. Answer these at the refrigerator before anyone is booked.

All problems

No repair indicated

Nothing to repair.

A setting somebody chose, or an alert it raised on purpose — a showroom mode, a door or power alarm. Nothing has broken and no part is needed.

Read these
before the visit.

Short guides that make the call quicker and the diagnosis cheaper.

All guides

In Liebherr's own words

When initially starting the freezer it will not be below freezing.
Liebherr Use and Care Manual, NoFrost combined refrigerator-freezer CS 1640 (7082 481-01), Liebherr service document PDF Liebherr Use and Care Manual, NoFrost combined refrigerator-freezer CS 1640 (7082 481-01), Liebherr service document PDF

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Documented in Liebherr's manual for the CS 1640 NoFrost combined refrigerator-freezer. Other Liebherr models use different controls.

Liebherr Two dashes (- -) refrigerator repair,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

All service areas
A family preparing a meal together in their kitchen
For the heart of your home.

Questions
about Two dashes (- -).

Can I clear Two dashes (- -) myself?
If the freezer was just started or the power just came back, wait three to five hours.
How long will my new Liebherr freezer show two dashes?
Liebherr says three to five hours to reach freezing, depending on room conditions. The display shows a number only once it is below freezing. Keeping the door shut helps it get there.
Should I worry if the dashes are still there the next day?
Well past five hours, it is worth going through the not-cold-enough checks in the manual. If those do not explain it, contact customer service. The dashes themselves are not an error code.

Back to your everyday

Still showing Two dashes (- -)?

Book with the exact characters, the full model number, and whether it is still cooling — on a code, that is the whole starting point.

(844) 681-4650 Schedule a repair