The ventilation grille across the top of a built-in refrigerator set flush into pale cabinetry, the stainless doors below it falling out of focus.

GE refrigerator
showing CC

CC tells you the fresh food temperature is not where it should be, and GE's advice is to check the temperature controls.

(844) 681-4650

Mon–Sat, 8am–8pm

  • Service indication
  • Diagnostic visit
  • Source: GE

Book a visit

Three short steps, about a minute.

or call (844) 681-4650

Before you book,
in this order.

Each step comes from GE's own guidance for CC on its refrigerators. Follow it to the end: the last card says whether this is a visit.

01

Check the refrigerator temperature setting on the panel and put it back to your usual value.

02

Put a thermometer on a middle shelf and read it after a few hours.

03

Disconnect power for a minute or two and reconnect to see if the code clears.

04

If the setting is correct and the temperature stays off, book a visit.

Still there?

It usually turns into diagnostic visit. Book with the code and the model number.

What not to do

Do not order a control board on the strength of CC alone. A changed setting produces the same code.

What you may
notice with it.

The refrigerator problem CC tends to arrive with. Answer these at the refrigerator before anyone is booked.

All problems

Where CC usually leads

Diagnostic visit.

In GE's own words

CC Check the temperature controls because the temperature for the refrigerator is incorrect.
GE Appliances support: refrigerator codes

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. GE models with electronic dispenser controls.

GE CC refrigerator repair,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

All service areas
A family preparing a meal together in their kitchen
For the heart of your home.

Questions
about CC.

Can I clear CC myself?
Check the refrigerator temperature setting on the panel and put it back to your usual value. If it comes back, it needs a visit.
Can a bumped setting cause CC on my GE?
Yes, CC shows when the fresh food temperature is off, and a moved setting does exactly that. Put the setting back and check with a thermometer after a few hours.
When does GE CC need a visit?
When the setting is correct and the temperature stays wrong after a power reset. Do not order a board for CC alone.

Back to your everyday

Still showing CC?

Book with the exact characters, the full model number, and whether it is still cooling — on a code, that is the whole starting point.

(844) 681-4650 Schedule a repair