The control panel on the door of a refrigerator seen close, its display softly lit with no readable characters, the stainless door falling out of focus around it.

Maytag refrigerator
showing COOLING OFF

Someone, or something, has turned the cooling off, and the refrigerator and freezer will stay warm until it is turned back on.

(844) 681-4650

Mon–Sat, 8am–8pm

  • Mode, not a failure
  • No repair needed
  • Source: Maytag

Book a visit

Three short steps, about a minute.

or call (844) 681-4650

Before you book,
in this order.

Each step comes from Maytag's own guidance for COOLING OFF on its refrigerators. Follow it to the end: the last card says whether this is a visit.

01

On many models, hold LOCK and MEASURED FILL together for 3 seconds to switch cooling back on.

02

Press the two buttons at exactly the same moment so the dispenser does not lock instead.

03

If your buttons are different, use the owner's manual for your model number.

04

Allow a few hours for the temperatures to recover.

Cleared?

Nothing needed repairing. If the refrigerator does not settle back to temperature, that is a separate problem.

What not to do

Do not treat it as a compressor or sealed-system problem. Turn cooling back on and wait before deciding anything is wrong.

What you may
notice with it.

The refrigerator problems COOLING OFF tends to arrive with. Answer these at the refrigerator before anyone is booked.

All problems

No repair indicated

Nothing to repair.

A setting somebody chose, or an alert it raised on purpose — a showroom mode, a door or power alarm. Nothing has broken and no part is needed.

Read these
before the visit.

Short guides that make the call quicker and the diagnosis cheaper.

All guides

In Maytag's own words

Your refrigerator and freezer will not cool when the cooling is turned off. … “COOLING OFF” will appear on the display screen.
Maytag Product Help (producthelp.maytag.com): Cooling Off Indicator Light - Refrigerator Maytag Product Help (producthelp.maytag.com): Cooling Off Indicator Light - Refrigerator

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. LOCK plus MEASURED FILL is the common Maytag method; it varies by model and refrigerator type.

Maytag COOLING OFF refrigerator repair,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

All service areas
A family preparing a meal together in their kitchen
For the heart of your home.

Questions
about COOLING OFF.

Can I clear COOLING OFF myself?
On many models, hold LOCK and MEASURED FILL together for 3 seconds to switch cooling back on.
How do I turn cooling back on for my Maytag?
The usual Maytag method is to keep LOCK and MEASURED FILL down together for a three-second count. Press them at exactly the same moment.
Is COOLING OFF a sealed-system problem on a Maytag?
No, it is a setting. Restore cooling first and let a few hours pass before judging the temperature.

Back to your everyday

Still showing COOLING OFF?

Book with the exact characters, the full model number, and whether it is still cooling — on a code, that is the whole starting point.

(844) 681-4650 Schedule a repair