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The round fan grille on the back wall of a refrigerator freezer compartment, a glass shelf in front of it, the interior lit cold and white.

LG refrigerator
showing ER FF

The freezer fan motor is not running normally.

(844) 681-4650

Mon–Sat, 8am–8pm

  • Fan circuit
  • Fan and airflow repair
  • Source: LG

Book a visit

Three short steps, about a minute.

or call (844) 681-4650

What ER FF
actually means.

The freezer fan motor is not running normally. LG says the usual reason is ice locked around the fan rather than a failed motor.

LG refrigerator display · also shown as E FF, FF

What to do when ER FF shows on the refrigerator

Kind of codeFan circuit

A fan the control board expected to be turning is not — a motor that has failed, or ice holding the blade still.

Usually leads toFan and airflow repair

Two fans, two completely different failures — one stops the cold arriving, the other stops the heat leaving.

Shows up asFresh Food Section Warm, Freezer Cold

The single most diagnostic pattern on a refrigerator, and almost never the compressor.

MakeLG

French door refrigeration with linear compressors and heavily instrumented controls.

SourceLG US support: E FF or E rF error code

Shown as ER FF or E FF depending on the model.

Before you book,
in this order.

Each step comes from LG's own guidance for ER FF on its refrigerators. Follow it to the end: the last card says whether this is a visit.

01

Cut the power for about five minutes, then switch it back on.

02

If ice is holding the fan, unplug the unit and leave the doors open — about a day in summer, up to three in winter.

03

If the same code keeps returning, book a visit.

Still there?

It usually turns into fan and airflow repair. Book with the code and the model number.

What not to do

Do not leave a freezer running on a stopped fan and trust the display. Without the fan the cold stays at the coil and the compartment warms.

What you may
notice with it.

The refrigerator problems ER FF tends to arrive with. Answer these at the refrigerator before anyone is booked.

All problems

Before you call

Fresh Food Section Warm, Freezer Cold

All 5 causes, cheapest first

It also comes with

A bare hand held flat in front of the cold-air vent at the back of an open refrigerator's fresh-food compartment. Food safety applies

Fresh Food Section Warm, Freezer Cold

5 causes, cheapest first

Where ER FF usually leads

Fan and airflow repair.

Evaporator or condenser fan · low.
Book a visit What the job involves

Read these
before the visit.

Short guides that make the call quicker and the diagnosis cheaper.

All guides
Why it is doing that

Fridge warm, freezer cold — the most diagnostic pattern there is

 Why it is doing that

Why refrigerators stop cooling, in order of likelihood

 Error codes

All 247 codes, by make

LG
refrigerators.

French door refrigeration with linear compressors and heavily instrumented controls.

LG refrigerator repair

More LG codes

dHER IFER rFER COOF FER rSCFFSdSrTSbC1
All 14 LG codes

Fan circuit on other makes

Samsung 21EFrigidaire SY EFSub-Zero 35 R 33Viking E2Fisher & Paykel F15Kenmore Er FFASKO F1
All 21 codes of this kind
A French door refrigerator with both upper doors swung open and the lower freezer drawer pulled out. LG builds this

French door refrigerator

Two fresh-food doors over a freezer drawer — the most common premium layout, and the one with the most to go wrong at the door line.

 A side-by-side refrigerator with a tall freezer door on the left carrying an ice and water dispenser recess. LG builds this

Side-by-side refrigerator

Full-height freezer beside full-height fresh food, with the ice maker and dispenser built into the freezer door.

In LG's own words

ER(E) FF error ➔ This error occurs when the freezer fan motor does not operate normally.
LG US support: E FF or E rF error code

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Shown as ER FF or E FF depending on the model.

LG ER FF refrigerator repair,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

All service areas

Tampa BayFL · 31 areas

OrlandoFL · 30 areas

Miami / South FloridaFL · 47 areas

New York MetroNY · 75 areas

HoustonTX · 36 areas

ChicagoIL · 50 areas

Los AngelesCA · 95 areas

San DiegoCA · 31 areas

San Francisco Bay AreaCA · 74 areas

A family preparing a meal together in their kitchen
For the heart of your home.

Questions
about ER FF.

Can I clear ER FF myself?
Cut the power for about five minutes, then switch it back on. If it comes back, it needs a visit.
Is a five-minute power cut enough to fix ER FF on my LG?
Sometimes, and it is the first thing LG suggests. When ice is holding the freezer fan, only a proper defrost with the doors open will free it, and a code that keeps returning after that needs a technician.
Why is my LG freezer getting warm with ER FF showing?
The cold is still being made at the coil, but with the fan stopped it never reaches the food. The compartment warms even though the compressor may sound normal.

Back to your everyday

Still showing ER FF?

Book with the exact characters, the full model number, and whether it is still cooling — on a code, that is the whole starting point.

Schedule a repair Call (844) 681-4650
(844) 681-4650 Schedule a repair