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The ventilation grille across the top of a built-in refrigerator set flush into pale cabinetry, the stainless doors below it falling out of focus.

GE Profile refrigerator
showing CC

CC on a GE Profile means the fresh food side is off its target temperature.

(844) 681-4650

Mon–Sat, 8am–8pm

  • Service indication
  • Diagnostic visit
  • Source: GE Profile

Book a visit

Three short steps, about a minute.

or call (844) 681-4650

What CC
actually means.

CC on a GE Profile means the fresh food side is off its target temperature. GE points you to the temperature controls first, because a setting knocked out of place gives the same result as a cooling problem.

GE Profile refrigerator display

What to do when CC shows on the refrigerator

Kind of codeService indication

A light or a message asking for a visit. It says that something wants attention, not what, so the visit starts with a diagnosis.

Usually leads toDiagnostic visit

The visit that decides what the repair actually is, before any part is ordered.

Shows up asRefrigerator Not Cooling

The compartment is warm but the appliance still has power and still makes noise.

MakeGE Profile

GE Appliances' step-up line above GE: freestanding and counter-depth French door and side-by-side refrigerators.

SourceGE Appliances (maker of GE Profile) support: refrigerator codes

GE Profile is a GE Appliances line, and GE Appliances publishes a single refrigerator code list for its brands, written for models with electronic dispenser controls. Not every GE Profile refrigerator uses it.

Before you book,
in this order.

Each step comes from GE Profile's own guidance for CC on its refrigerators. Follow it to the end: the last card says whether this is a visit.

01

Look at the fresh food setting and return it to the temperature you normally use.

02

Leave a thermometer on a middle shelf for a few hours and compare it with the setting.

03

If the setting is right and the reading still drifts, book a visit.

Still there?

It usually turns into diagnostic visit. Book with the code and the model number.

What not to do

CC does not point at a particular part. Replacing a control board because of CC alone skips the simple checks.

What you may
notice with it.

The refrigerator problems CC tends to arrive with. Answer these at the refrigerator before anyone is booked.

All problems

Before you call

Refrigerator Not Cooling

All 7 causes, cheapest first

It also comes with

A gloved hand holding a thermometer probe on the middle shelf of an open refrigerator compartment. Food safety applies

Refrigerator Not Cooling

7 causes, cheapest first

Where CC usually leads

Diagnostic visit.

Book a visit What the job involves

Read these
before the visit.

Short guides that make the call quicker and the diagnosis cheaper.

All guides
How not to need us

The condenser, the grille, and the one job that prevents the most calls

 Why it is doing that

A refrigerator that never stops running

 Error codes

All 247 codes, by make

GE Profile
refrigerators.

GE Appliances' step-up line above GE: freestanding and counter-depth French door and side-by-side refrigerators.

GE Profile refrigerator repair

More GE Profile codes

FFPFdE

Service indication on other makes

Sub-Zero ServiceViking High Temperature AlarmBosch E03Gaggenau ALARM symbolMiele F0Liebherr F1 to F5U-Line Temp Hi 6H+True Residential REF
All 56 codes of this kind
A French door refrigerator with both upper doors swung open and the lower freezer drawer pulled out. GE Profile builds this

French door refrigerator

Two fresh-food doors over a freezer drawer — the most common premium layout, and the one with the most to go wrong at the door line.

 A side-by-side refrigerator with a tall freezer door on the left carrying an ice and water dispenser recess. GE Profile builds this

Side-by-side refrigerator

Full-height freezer beside full-height fresh food, with the ice maker and dispenser built into the freezer door.

In GE Profile's own words

CC Check the temperature controls because the temperature for the refrigerator is incorrect.
GE Appliances (maker of GE Profile) support: refrigerator codes

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. GE Profile is a GE Appliances line, and GE Appliances publishes a single refrigerator code list for its brands, written for models with electronic dispenser controls. Not every GE Profile refrigerator uses it.

GE Profile CC refrigerator repair,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

All service areas

Tampa BayFL · 31 areas

OrlandoFL · 30 areas

Miami / South FloridaFL · 47 areas

New York MetroNY · 75 areas

HoustonTX · 36 areas

ChicagoIL · 50 areas

Los AngelesCA · 95 areas

San DiegoCA · 31 areas

San Francisco Bay AreaCA · 74 areas

A family preparing a meal together in their kitchen
For the heart of your home.

Questions
about CC.

Can I clear CC myself?
Look at the fresh food setting and return it to the temperature you normally use. If it comes back, it needs a visit.
Why does my GE Profile show CC after cleaning?
A setting knocked out of place gives the same result as a cooling problem. Return it to your usual temperature and check with a thermometer.
Does GE Profile CC point to a specific part?
No, CC reports a temperature that is off target without naming a cause. A GE Profile whose setting is correct but whose thermometer reading keeps wandering is the one that needs a technician.

Back to your everyday

Still showing CC?

Book with the exact characters, the full model number, and whether it is still cooling — on a code, that is the whole starting point.

Schedule a repair Call (844) 681-4650
(844) 681-4650 Schedule a repair