The control panel on the door of a refrigerator seen close, its display softly lit with no readable characters, the stainless door falling out of focus around it.

Electrolux refrigerator
showing Door Ajar

Door Ajar lights up with a tone when the freezer or refrigerator door has been open for five minutes or longer.

(844) 681-4650

Mon–Sat, 8am–8pm

  • Mode, not a failure
  • No repair needed
  • Source: Electrolux

Book a visit

Three short steps, about a minute.

or call (844) 681-4650

Before you book,
in this order.

Each step comes from Electrolux's own guidance for Door Ajar on its refrigerators. Follow it to the end: the last card says whether this is a visit.

01

Close the door and make sure nothing on a shelf or in the door bins is holding it open.

02

Press Set to reset any alarms, as Electrolux describes.

03

If the alarm keeps sounding after the door is shut, contact Electrolux support with your model number.

Cleared?

Nothing needed repairing. If the refrigerator does not settle back to temperature, that is a separate problem.

What not to do

It does not mean the control has failed when a door really was left open.

What you may
notice with it.

The refrigerator problems Door Ajar tends to arrive with. Answer these at the refrigerator before anyone is booked.

All problems

No repair indicated

Nothing to repair.

A setting somebody chose, or an alert it raised on purpose — a showroom mode, a door or power alarm. Nothing has broken and no part is needed.

Read these
before the visit.

Short guides that make the call quicker and the diagnosis cheaper.

All guides

In Electrolux's own words

If the freezer or refrigerator doors have been left open for 5 minutes or more, an alarm will sound
Electrolux owner support: alarms and error messages on French door refrigerators

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. French door, side-by-side and top freezer models with an electronic display.

Electrolux Door Ajar refrigerator repair,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

All service areas
A family preparing a meal together in their kitchen
For the heart of your home.

Questions
about Door Ajar.

Can I clear Door Ajar myself?
Close the door and make sure nothing on a shelf or in the door bins is holding it open.
How long before Door Ajar sounds on my Electrolux?
It comes on after a door has been open for five minutes or more, together with a tone. Shutting that door is all it takes to end the reminder.
What if Door Ajar keeps sounding with the Electrolux door shut?
Start by pressing the Set key, which clears the alarm on these panels. If it still sounds, contact Electrolux support with your model number.

Back to your everyday

Still showing Door Ajar?

Book with the exact characters, the full model number, and whether it is still cooling — on a code, that is the whole starting point.

(844) 681-4650 Schedule a repair