The control panel on the door of a refrigerator seen close, its display softly lit with no readable characters, the stainless door falling out of focus around it.

Amana refrigerator
showing COOLING OFF

The cooling function is switched off, so the refrigerator and freezer will not get cold until it is turned back on.

(844) 681-4650

Mon–Sat, 8am–8pm

  • Mode, not a failure
  • No repair needed
  • Source: Amana

Book a visit

Three short steps, about a minute.

or call (844) 681-4650

Before you book,
in this order.

Each step comes from Amana's own guidance for COOLING OFF on its refrigerators. Follow it to the end: the last card says whether this is a visit.

01

Try the common method: press and hold LOCK and MEASURED FILL together for 3 seconds.

02

Press them at exactly the same time so you do not lock the dispenser by mistake.

03

If your model has other buttons, the owner's manual for your model number gives the steps.

04

Give it a few hours to cool back down.

Cleared?

Nothing needed repairing. If the refrigerator does not settle back to temperature, that is a separate problem.

What not to do

A warm cabinet with COOLING OFF showing is not a failed compressor. Switch cooling on before calling.

What you may
notice with it.

The refrigerator problems COOLING OFF tends to arrive with. Answer these at the refrigerator before anyone is booked.

All problems

No repair indicated

Nothing to repair.

A setting somebody chose, or an alert it raised on purpose — a showroom mode, a door or power alarm. Nothing has broken and no part is needed.

Read these
before the visit.

Short guides that make the call quicker and the diagnosis cheaper.

All guides

In Amana's own words

Your refrigerator and freezer will not cool when the cooling is turned off. … “COOLING OFF” will appear on the display screen.
Amana Product Help (producthelp.amana.com): Cooling Off Indicator Light - Refrigerator Amana Product Help (producthelp.amana.com): Cooling Off Indicator Light - Refrigerator

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. LOCK plus MEASURED FILL is the common Amana method; it varies by model and refrigerator type.

Amana COOLING OFF refrigerator repair,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

All service areas
A family preparing a meal together in their kitchen
For the heart of your home.

Questions
about COOLING OFF.

Can I clear COOLING OFF myself?
Try the common method: press and hold LOCK and MEASURED FILL together for 3 seconds.
How do I turn Amana cooling back on?
Amana's common method uses the LOCK and MEASURED FILL buttons pressed as one and held briefly. Pressing them at the same time avoids locking the dispenser.
Is a warm Amana with COOLING OFF a failed compressor?
No, the compressor has simply been told not to run. Once cooling is back on, the compartments need a few hours to recover.

Back to your everyday

Still showing COOLING OFF?

Book with the exact characters, the full model number, and whether it is still cooling — on a code, that is the whole starting point.

(844) 681-4650 Schedule a repair