The control panel on the door of a refrigerator seen close, its display softly lit with no readable characters, the stainless door falling out of focus around it.

Dacor refrigerator
showing Or

Or on a Dacor column refrigerator means Override, a setting for homes on a utility demand-response (Smart Grid) program.

(844) 681-4650

Mon–Sat, 8am–8pm

  • Mode, not a failure
  • No repair needed
  • Source: Dacor

Book a visit

Three short steps, about a minute.

or call (844) 681-4650

Before you book,
in this order.

Each step comes from Dacor's own guidance for Or on its refrigerators. Follow it to the end: the last card says whether this is a visit.

01

Check whether the Override indicator on the panel is lit; if so, Or is expected.

02

To turn Override off, press and hold Override for 3 seconds; a chime sounds and Or shows briefly.

03

Leave it on if you prefer the refrigerator not to be managed by the utility company.

04

If the compartments are also warm, look for other messages before assuming Or is the cause.

Cleared?

Nothing needed repairing. If the refrigerator does not settle back to temperature, that is a separate problem.

What not to do

Or is not an error and does not mean cooling has stopped. It only concerns how the refrigerator responds to the utility company.

What you may
notice with it.

The refrigerator problems Or tends to arrive with. Answer these at the refrigerator before anyone is booked.

All problems

No repair indicated

Nothing to repair.

A setting somebody chose, or an alert it raised on purpose — a showroom mode, a door or power alarm. Nothing has broken and no part is needed.

Read these
before the visit.

Short guides that make the call quicker and the diagnosis cheaper.

All guides

In Dacor's own words

If the refrigerator receives a SMART GRID (Demand Response) signal from the utility company, `Or’ is displayed in the fridge temperature display.
Dacor column refrigerator User Manual (DRR24980/DRR30980/DRR30990/DRR36980), on Dacor's Samsung CDN, linked from the dacor.com DRR24980LAP page (Wayback copy): Smart Grid, Override mode Dacor column refrigerator User Manual (DRR24980/DRR30980/DRR30990/DRR36980), on Dacor's Samsung CDN, linked from the dacor.com DRR24980LAP page (Wayback copy): Smart Grid, Override mode

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Dacor column refrigerators DRR24980, DRR30980, DRR30990 and DRR36980 (manual BRR9000M) with Smart Grid support.

Dacor Or refrigerator repair,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

All service areas
A family preparing a meal together in their kitchen
For the heart of your home.

Questions
about Or.

Can I clear Or myself?
Check whether the Override indicator on the panel is lit; if so, Or is expected.
Does Or on my Dacor mean the refrigerator has stopped cooling?
No, Or relates to Override for utility demand-response programs. It shows when Override is switched on or off, or when a utility signal arrives while Override is on. Cooling is not what it reports.
Should I leave Override on for my Dacor?
That is your choice. With Override on, the refrigerator ignores the utility company's signal to reduce power use. Holding Override for 3 seconds turns it off.

Back to your everyday

Still showing Or?

Book with the exact characters, the full model number, and whether it is still cooling — on a code, that is the whole starting point.

(844) 681-4650 Schedule a repair