How not to need us
Maintenance and prevention
guides.
The handful of jobs that prevent most of the calls on this site, and how often they are actually worth doing.
Mon–Sat, 8am–8pm
- Three guides
- Read before you book
- Says where to stop
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Maintenance and prevention,
guide by guide.
These guides are for owners whose refrigerator is working and who would like it to stay that way. Three jobs prevent most of the avoidable calls we are booked for: keeping air moving across the condenser, keeping the door gaskets clean and sealing, and keeping the defrost drain open so meltwater leaves the cabinet instead of freezing in it.
All 19 guides
Door seals, checked twice a year
Keeping the defrost drain clear before it floods
How not to need us.
Each guide gives a realistic schedule rather than an ideal one, shows where the part is on a built-in, a column, a French door, a side-by-side and an undercounter unit, and walks through the job in a few steps an owner can do in under an hour with household tools.
They also mark the point where maintenance turns into repair. A fan that will not spin, a drain that refreezes within days or a door that has dropped on its hinge is no longer something a brush or a cloth will fix, and knowing that early keeps a small problem small.
Not sure where to start?The short answerThe condenser, the grille, and the one job that prevents the most calls
Knowing how to clean refrigerator condenser coils comes down to five steps: cut the power, remove the grille (above the doors on most built-ins, at the toe kick on freestanding models), brush along the fins, vacuum the dust, and refit.
The short answerDoor seals, checked twice a year
Refrigerator door seal maintenance means washing every gasket fold with warm water and mild dish soap each spring and fall, then checking by touch for splits, flat spots, creases and sections pulled from the channel.
The short answerKeeping the defrost drain clear before it floods
Learning how to clear a refrigerator defrost drain takes a turkey baster and warm tap water: move the food, melt the ice around the drain opening at the back of the freezer, then squeeze in warm water until it drains within seconds.
When reading
is not enough.
If the checks in these guides did not settle it, the visit picks up from there, stop by stop.
What repairs cost- 01Diagnose
- 02Quote before any work
- 03Parts
- 04Repair and check
The problems
these answer.
Each has a page of its own, with the causes in the order worth checking.
All 18 problems
Questions about
maintenance and prevention.
How much time does all of this take in a year?
Is maintenance different on a built-in?
Can maintenance extend the life of an older refrigerator?
The other
sections.
Split by what you are trying to find out rather than by which part of the appliance it concerns.
All guides
Safety and food
Start from your question
The four questions most visits start with, each with the guide that answers it.
19 guidesWhere to start Where to startBack to your everyday
Let’s get your refrigerator working again.
Three short steps online, or one call. Tell us what you are seeing and pick a window that works.