---
title: "U-Line refrigerator showing Door Open 5M"
description: "What Door Open 5M means on U-Line refrigerators, what to check before booking, and when it is not a failure at all."
url: "https://refrigeratorrepair.center/error-codes/u-line-door-open-5m/"
---

# U-Line refrigerator showing Door Open 5M

The door switch on the left or right door has read open for more than five minutes.

## What Door Open 5M actually means.

The door switch on the left or right door has read open for more than five minutes. Usually the door has not closed properly. U-Line calls for customer care only if the message keeps coming back with the door shut.

U-Line refrigerator display · also shown as L Door Open 5M, R Door Open 5M

What to do when Door Open 5M shows on the refrigerator

### Kind of code Mode, not a failure

A setting somebody chose, or an alert it raised on purpose — a showroom mode, a door or power alarm. Nothing has broken and no part is needed.

### Usually leads to No repair

Close the door and check that it is sealing.

### Shows up as Refrigerator Not Cooling

The compartment is warm but the appliance still has power and still makes noise.

### Make U-Line

Undercounter refrigeration, ice machines, wine cabinets and beverage centers — almost nothing full-height.

### Source U-Line User Guide & Service Manual, model U-3036RRINT-00B (3000 Series), "Error Notification" table (u-line.com PDF)

U-Line 3000 Series units that show the Error Notification text on the display. On single-zone models the (L) or (R) prefix is left out.

## Before you book, in this order.

Each step comes from U-Line's own guidance for Door Open 5M on its refrigerators. Follow it to the end: the last card says whether this is a visit.

01

Close the door and check that it is sealing.

02

Look for anything blocking the door, such as a bottle or a shelf that is not seated.

03

If the message keeps returning with the door shut, contact U-Line Customer Care.

### Cleared?

Nothing needed repairing. If the refrigerator does not settle back to temperature, that is a separate problem.

### What not to do

It is not a sensor or temperature message. It comes from the door switch.

## What you may notice with it.

The refrigerator problems Door Open 5M tends to arrive with. Answer these at the refrigerator before anyone is booked.

[All problems](https://refrigeratorrepair.center/problems/)

Before you call

### [Refrigerator Not Cooling](https://refrigeratorrepair.center/problems/refrigerator-not-cooling/)

[All 7 causes, cheapest first](https://refrigeratorrepair.center/problems/refrigerator-not-cooling/)

It also comes with

- [**Refrigerator Showing an Error Code**](https://refrigeratorrepair.center/problems/refrigerator-error-code/)

Food safety applies

### Refrigerator Not Cooling

7 causes, cheapest first

No repair indicated

## Nothing to repair.

A setting somebody chose, or an alert it raised on purpose — a showroom mode, a door or power alarm. Nothing has broken and no part is needed.

[How to read what your refrigerator is telling you](https://refrigeratorrepair.center/problems/refrigerator-error-code/)

## Read these before the visit.

Short guides that make the call quicker and the diagnosis cheaper.

[All guides](https://refrigeratorrepair.center/guides/)

What you can check yourself

### Where the model number hides, and why nothing works without it

Error codes

### All 247 codes, by make

## U-Line refrigerators.

Undercounter refrigeration, ice machines, wine cabinets and beverage centers — almost nothing full-height.

[U-Line refrigerator repair](https://refrigeratorrepair.center/brands/u-line/)

More U-Line codes

[No Comm](https://refrigeratorrepair.center/error-codes/u-line-no-comm/) [Zone T Open](https://refrigeratorrepair.center/error-codes/u-line-zone-t-open/) [Zone T Short](https://refrigeratorrepair.center/error-codes/u-line-zone-t-short/) [Amb Thrm Open](https://refrigeratorrepair.center/error-codes/u-line-amb-thrm-open/) [Temp Hi 6H+](https://refrigeratorrepair.center/error-codes/u-line-temp-hi-6h/) [Temp Lo 6H+](https://refrigeratorrepair.center/error-codes/u-line-temp-lo-6h/) [ºF / ºC symbol flashing](https://refrigeratorrepair.center/error-codes/u-line-f-c-symbol-flashing/)

Mode, not a failure on other makes

[Samsung OF OF](https://refrigeratorrepair.center/error-codes/samsung-of-of/) [LG OF F](https://refrigeratorrepair.center/error-codes/lg-of-f/) [Whirlpool PO](https://refrigeratorrepair.center/error-codes/whirlpool-po/) [KitchenAid PO](https://refrigeratorrepair.center/error-codes/kitchenaid-po/) [GE PF](https://refrigeratorrepair.center/error-codes/ge-pf/) [Frigidaire PF](https://refrigeratorrepair.center/error-codes/frigidaire-pf/) [Sub-Zero H2 LO](https://refrigeratorrepair.center/error-codes/sub-zero-h2-lo/) [Viking CL](https://refrigeratorrepair.center/error-codes/viking-cl/)

[All 82 codes of this kind](https://refrigeratorrepair.center/error-codes/#family-mode)

U-Line builds this

### Undercounter refrigerator

A single 15 to 24 inch unit under the worktop — front-vented, tightly enclosed, and easily starved of air.

## In U-Line's own words

> (L) (R) Door Open 5M Left or right door switch open for more then 5 minutes. Verify door is closed and sealing.

[U-Line User Guide & Service Manual, model U-3036RRINT-00B (3000 Series), "Error Notification" table (u-line.com PDF)](https://www.u-line.com/userguide/pdf/index/sku/U-3036RRINT-00B/)

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. U-Line 3000 Series units that show the Error Notification text on the display. On single-zone models the (L) or (R) prefix is left out.

## U-Line Door Open 5M refrigerator repair, where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

[All service areas](https://refrigeratorrepair.center/locations/)

[Tampa Bay](https://refrigeratorrepair.center/locations/tampa-bay/) FL · 31 areas

- [Hyde Park](https://refrigeratorrepair.center/locations/tampa-bay/hyde-park/)
- [Davis Islands](https://refrigeratorrepair.center/locations/tampa-bay/davis-islands/)
- [Palma Ceia](https://refrigeratorrepair.center/locations/tampa-bay/palma-ceia/)
- [Westchase](https://refrigeratorrepair.center/locations/tampa-bay/westchase/)
- [Carrollwood](https://refrigeratorrepair.center/locations/tampa-bay/carrollwood/)
- [Belleair](https://refrigeratorrepair.center/locations/tampa-bay/belleair/)
- [St. Pete Beach](https://refrigeratorrepair.center/locations/tampa-bay/st-pete-beach/)
- [Palm Harbor](https://refrigeratorrepair.center/locations/tampa-bay/palm-harbor/)

[Orlando](https://refrigeratorrepair.center/locations/orlando/) FL · 30 areas

- [Winter Park](https://refrigeratorrepair.center/locations/orlando/winter-park/)
- [Windermere](https://refrigeratorrepair.center/locations/orlando/windermere/)
- [Dr. Phillips](https://refrigeratorrepair.center/locations/orlando/dr-phillips/)
- [Bay Hill](https://refrigeratorrepair.center/locations/orlando/bay-hill/)
- [Lake Nona](https://refrigeratorrepair.center/locations/orlando/lake-nona/)
- [Heathrow](https://refrigeratorrepair.center/locations/orlando/heathrow/)
- [Celebration](https://refrigeratorrepair.center/locations/orlando/celebration/)

[Miami / South Florida](https://refrigeratorrepair.center/locations/south-florida/) FL · 47 areas

- [Brickell](https://refrigeratorrepair.center/locations/south-florida/brickell/)
- [Coconut Grove](https://refrigeratorrepair.center/locations/south-florida/coconut-grove/)
- [Coral Gables](https://refrigeratorrepair.center/locations/south-florida/coral-gables/)
- [Pinecrest](https://refrigeratorrepair.center/locations/south-florida/pinecrest/)
- [Key Biscayne](https://refrigeratorrepair.center/locations/south-florida/key-biscayne/)
- [Aventura](https://refrigeratorrepair.center/locations/south-florida/aventura/)
- [Sunny Isles Beach](https://refrigeratorrepair.center/locations/south-florida/sunny-isles-beach/)
- [Bal Harbour](https://refrigeratorrepair.center/locations/south-florida/bal-harbour/)
- [Miami Beach](https://refrigeratorrepair.center/locations/south-florida/miami-beach/)
- [Golden Beach](https://refrigeratorrepair.center/locations/south-florida/golden-beach/)
- [Weston](https://refrigeratorrepair.center/locations/south-florida/weston/)
- [Boca Raton](https://refrigeratorrepair.center/locations/south-florida/boca-raton/)
- [Palm Beach](https://refrigeratorrepair.center/locations/south-florida/palm-beach/)

[New York Metro](https://refrigeratorrepair.center/locations/new-york/) NY · 75 areas

- [Upper East Side](https://refrigeratorrepair.center/locations/new-york/upper-east-side/)
- [Upper West Side](https://refrigeratorrepair.center/locations/new-york/upper-west-side/)
- [Tribeca](https://refrigeratorrepair.center/locations/new-york/tribeca/)
- [SoHo](https://refrigeratorrepair.center/locations/new-york/soho/)
- [Greenwich Village](https://refrigeratorrepair.center/locations/new-york/greenwich-village/)
- [Battery Park City](https://refrigeratorrepair.center/locations/new-york/battery-park-city/)
- [Brooklyn Heights](https://refrigeratorrepair.center/locations/new-york/brooklyn-heights/)
- [Park Slope](https://refrigeratorrepair.center/locations/new-york/park-slope/)
- [DUMBO](https://refrigeratorrepair.center/locations/new-york/dumbo/)
- [Forest Hills](https://refrigeratorrepair.center/locations/new-york/forest-hills/)
- [Great Neck](https://refrigeratorrepair.center/locations/new-york/great-neck/)
- [Southampton](https://refrigeratorrepair.center/locations/new-york/southampton/)
- [Scarsdale](https://refrigeratorrepair.center/locations/new-york/scarsdale/)

[Houston](https://refrigeratorrepair.center/locations/houston/) TX · 36 areas

- [River Oaks](https://refrigeratorrepair.center/locations/houston/river-oaks/)
- [Memorial](https://refrigeratorrepair.center/locations/houston/memorial/)
- [Tanglewood](https://refrigeratorrepair.center/locations/houston/tanglewood/)
- [Greater Heights](https://refrigeratorrepair.center/locations/houston/greater-heights/)
- [Kingwood](https://refrigeratorrepair.center/locations/houston/kingwood/)
- [Bellaire](https://refrigeratorrepair.center/locations/houston/bellaire/)
- [Bunker Hill Village](https://refrigeratorrepair.center/locations/houston/bunker-hill-village/)
- [Piney Point Village](https://refrigeratorrepair.center/locations/houston/piney-point-village/)
- [Hunters Creek Village](https://refrigeratorrepair.center/locations/houston/hunters-creek-village/)
- [Sugar Land](https://refrigeratorrepair.center/locations/houston/sugar-land/)
- [Cinco Ranch](https://refrigeratorrepair.center/locations/houston/cinco-ranch/)
- [The Woodlands](https://refrigeratorrepair.center/locations/houston/the-woodlands/)
- [West University](https://refrigeratorrepair.center/locations/houston/west-university/)

[Chicago](https://refrigeratorrepair.center/locations/chicagoland/) IL · 50 areas

- [Lincoln Park](https://refrigeratorrepair.center/locations/chicagoland/lincoln-park/)
- [Near North Side](https://refrigeratorrepair.center/locations/chicagoland/near-north-side/)
- [West Loop / Near West Side](https://refrigeratorrepair.center/locations/chicagoland/west-loop-near-west-side/)
- [Wilmette](https://refrigeratorrepair.center/locations/chicagoland/wilmette/)
- [Winnetka](https://refrigeratorrepair.center/locations/chicagoland/winnetka/)
- [Glencoe](https://refrigeratorrepair.center/locations/chicagoland/glencoe/)
- [River Forest](https://refrigeratorrepair.center/locations/chicagoland/river-forest/)
- [Oak Park](https://refrigeratorrepair.center/locations/chicagoland/oak-park/)
- [Hinsdale](https://refrigeratorrepair.center/locations/chicagoland/hinsdale/)
- [Lake Forest](https://refrigeratorrepair.center/locations/chicagoland/lake-forest/)
- [Highland Park](https://refrigeratorrepair.center/locations/chicagoland/highland-park/)
- [Gold Coast](https://refrigeratorrepair.center/locations/chicagoland/gold-coast/)
- [Lakeview](https://refrigeratorrepair.center/locations/chicagoland/lakeview/)

[Los Angeles](https://refrigeratorrepair.center/locations/los-angeles/) CA · 95 areas

- [Beverly Hills](https://refrigeratorrepair.center/locations/los-angeles/beverly-hills/)
- [Bel Air](https://refrigeratorrepair.center/locations/los-angeles/bel-air/)
- [Holmby Hills](https://refrigeratorrepair.center/locations/los-angeles/holmby-hills/)
- [Brentwood](https://refrigeratorrepair.center/locations/los-angeles/brentwood/)
- [Pacific Palisades](https://refrigeratorrepair.center/locations/los-angeles/pacific-palisades/)
- [Santa Monica](https://refrigeratorrepair.center/locations/los-angeles/santa-monica/)
- [Hancock Park](https://refrigeratorrepair.center/locations/los-angeles/hancock-park/)
- [Studio City](https://refrigeratorrepair.center/locations/los-angeles/studio-city/)
- [Calabasas](https://refrigeratorrepair.center/locations/los-angeles/calabasas/)
- [Manhattan Beach](https://refrigeratorrepair.center/locations/los-angeles/manhattan-beach/)
- [Palos Verdes Estates](https://refrigeratorrepair.center/locations/los-angeles/palos-verdes-estates/)
- [Pasadena](https://refrigeratorrepair.center/locations/los-angeles/pasadena/)
- [San Marino](https://refrigeratorrepair.center/locations/los-angeles/san-marino/)
- [Malibu](https://refrigeratorrepair.center/locations/los-angeles/malibu/)

[San Diego](https://refrigeratorrepair.center/locations/san-diego/) CA · 31 areas

- [La Jolla](https://refrigeratorrepair.center/locations/san-diego/la-jolla/)
- [Carmel Valley](https://refrigeratorrepair.center/locations/san-diego/carmel-valley/)
- [Point Loma](https://refrigeratorrepair.center/locations/san-diego/point-loma/)
- [Del Mar](https://refrigeratorrepair.center/locations/san-diego/del-mar/)
- [Rancho Santa Fe](https://refrigeratorrepair.center/locations/san-diego/rancho-santa-fe/)
- [Coronado](https://refrigeratorrepair.center/locations/san-diego/coronado/)
- [Encinitas](https://refrigeratorrepair.center/locations/san-diego/encinitas/)
- [Solana Beach](https://refrigeratorrepair.center/locations/san-diego/solana-beach/)

[San Francisco Bay Area](https://refrigeratorrepair.center/locations/bay-area/) CA · 74 areas

- [Pacific Heights](https://refrigeratorrepair.center/locations/bay-area/pacific-heights/)
- [Presidio Heights](https://refrigeratorrepair.center/locations/bay-area/presidio-heights/)
- [Russian Hill](https://refrigeratorrepair.center/locations/bay-area/russian-hill/)
- [Noe Valley](https://refrigeratorrepair.center/locations/bay-area/noe-valley/)
- [Sea Cliff](https://refrigeratorrepair.center/locations/bay-area/sea-cliff/)
- [Hillsborough](https://refrigeratorrepair.center/locations/bay-area/hillsborough/)
- [Atherton](https://refrigeratorrepair.center/locations/bay-area/atherton/)
- [Woodside](https://refrigeratorrepair.center/locations/bay-area/woodside/)
- [Palo Alto](https://refrigeratorrepair.center/locations/bay-area/palo-alto/)
- [Los Altos Hills](https://refrigeratorrepair.center/locations/bay-area/los-altos-hills/)
- [Tiburon](https://refrigeratorrepair.center/locations/bay-area/tiburon/)
- [Piedmont](https://refrigeratorrepair.center/locations/bay-area/piedmont/)
- [Marina](https://refrigeratorrepair.center/locations/bay-area/marina/)

For the heart of your home.

## Questions about Door Open 5M.

### Can I clear Door Open 5M myself?

Close the door and check that it is sealing.

### My U-Line door is closed. Why does it still say Door Open 5M?

The message comes from the door switch reading open for over five minutes. Look for a bottle or unseated shelf holding the door slightly ajar. If it keeps returning with the door truly shut, contact U-Line Customer Care.

### Does Door Open 5M mean a U-Line temperature sensor has failed?

No, it comes from the door switch alone. The temperature sensors play no part in it. Closing the door so it seals is usually all it needs.

---

**[Read on the site: U-Line refrigerator showing Door Open 5M](https://refrigeratorrepair.center/error-codes/u-line-door-open-5m/)**

**[Book a visit with RefrigeratorRepair.center](https://refrigeratorrepair.center/schedule/)**
