--- title: "True Residential refrigerator showing Showroom Mode" description: "What Showroom Mode means on True Residential refrigerators, what to check before booking, and when it is not a failure at all." url: "https://refrigeratorrepair.center/error-codes/true-showroom-mode/" --- # True Residential refrigerator showing Showroom Mode Showroom Mode switches off refrigeration. ## What Showroom Mode actually means. Showroom Mode switches off refrigeration. The lights and the display keep working, and the display shows the set points, so the unit looks fine but does not get cold. On the column models the door ajar alarm also keeps working. Nothing has broken. True Residential refrigerator display · also shown as SHOWROOM MODE What to do when Showroom Mode shows on the refrigerator ### Kind of code Mode, not a failure A setting somebody chose, or an alert it raised on purpose — a showroom mode, a door or power alarm. Nothing has broken and no part is needed. ### Usually leads to No repair Look for the showroom mode icon or text on the display. ### Shows up as Refrigerator Not Cooling The compartment is warm but the appliance still has power and still makes noise. ### Make True Residential Commercial-derived residential refrigeration: columns, undercounter units and glass-door cabinets. ### Source True Residential 15 inch and 24 inch Undercounter Install Guide and User's Manual, "B" & "C" revisions (true-residential.com PDF) Documented for True Residential 15 inch and 24 inch undercounter units and for TR-42 and TR-48 columns. The menu path differs between them. ## Before you book, in this order. Each step comes from True Residential's own guidance for Showroom Mode on its refrigerators. Follow it to the end: the last card says whether this is a visit. 01 Look for the showroom mode icon or text on the display. 02 Turn it off from the control menu as shown in your model's manual. On TR-42 and TR-48 columns, you reach it by holding power and down until the service warning appears. 03 After the mode is off, check that the cabinet starts cooling. ### Cleared? Nothing needed repairing. If the refrigerator does not settle back to temperature, that is a separate problem. ### What not to do Do not treat it as a cooling system failure. The menus change nothing about refrigeration until showroom mode is turned off. ## What you may notice with it. The refrigerator problems Showroom Mode tends to arrive with. Answer these at the refrigerator before anyone is booked. [All problems](https://refrigeratorrepair.center/problems/) Before you call ### [Refrigerator Not Cooling](https://refrigeratorrepair.center/problems/refrigerator-not-cooling/) [All 7 causes, cheapest first](https://refrigeratorrepair.center/problems/refrigerator-not-cooling/) It also comes with - [**Refrigerator Showing an Error Code**](https://refrigeratorrepair.center/problems/refrigerator-error-code/) Food safety applies ### Refrigerator Not Cooling 7 causes, cheapest first No repair indicated ## Nothing to repair. A setting somebody chose, or an alert it raised on purpose — a showroom mode, a door or power alarm. Nothing has broken and no part is needed. [How to read what your refrigerator is telling you](https://refrigeratorrepair.center/problems/refrigerator-error-code/) ## Read these before the visit. Short guides that make the call quicker and the diagnosis cheaper. [All guides](https://refrigeratorrepair.center/guides/) What you can check yourself ### Where the model number hides, and why nothing works without it Error codes ### All 247 codes, by make ## True Residential refrigerators. Commercial-derived residential refrigeration: columns, undercounter units and glass-door cabinets. [True Residential refrigerator repair](https://refrigeratorrepair.center/brands/true/) More True Residential codes [REF](https://refrigeratorrepair.center/error-codes/true-ref/) [Communication Error](https://refrigeratorrepair.center/error-codes/true-communication-error/) [High temperature alarm](https://refrigeratorrepair.center/error-codes/true-high-temperature-alarm/) [Door ajar alarm](https://refrigeratorrepair.center/error-codes/true-door-ajar-alarm/) Mode, not a failure on other makes [Samsung OF OF](https://refrigeratorrepair.center/error-codes/samsung-of-of/) [LG OF F](https://refrigeratorrepair.center/error-codes/lg-of-f/) [Whirlpool PO](https://refrigeratorrepair.center/error-codes/whirlpool-po/) [KitchenAid PO](https://refrigeratorrepair.center/error-codes/kitchenaid-po/) [GE PF](https://refrigeratorrepair.center/error-codes/ge-pf/) [Frigidaire PF](https://refrigeratorrepair.center/error-codes/frigidaire-pf/) [Sub-Zero H2 LO](https://refrigeratorrepair.center/error-codes/sub-zero-h2-lo/) [Viking CL](https://refrigeratorrepair.center/error-codes/viking-cl/) [All 82 codes of this kind](https://refrigeratorrepair.center/error-codes/#family-mode) True Residential builds this ### Built-in refrigerator Flush with the cabinets, serviced from the front, and almost always repaired rather than replaced. True Residential builds this ### Refrigerator column Separate refrigerator and freezer towers, each with its own sealed system — so a failure stays on one side. True Residential builds this ### Undercounter refrigerator A single 15 to 24 inch unit under the worktop — front-vented, tightly enclosed, and easily starved of air. ## In True Residential's own words > Showroom Mode - Shuts off all refrigeration components. Displays set point. [True Residential 15 inch and 24 inch Undercounter Install Guide and User's Manual, "B" & "C" revisions (true-residential.com PDF)](https://true-residential.com/wp-content/uploads/2021/03/975557_TRL-15_24-B-C-Install-Manual_REV_E_EN_FULL-MANUAL.pdf) [True Residential TR-42 / TR-48 Install Manual, Rev. C, electronic control operation (true-residential.com PDF)](https://true-residential.com/wp-content/uploads/2020/01/848062-TR-42-48-C-Install-Manual_REV_C_EN.pdf) Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Documented for True Residential 15 inch and 24 inch undercounter units and for TR-42 and TR-48 columns. The menu path differs between them. ## True Residential Showroom Mode refrigerator repair, where we come out. The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered. 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Look for the showroom mode icon or text on the display. ### Why does my True look normal but stay warm inside? Showroom Mode shuts off refrigeration while the lights and display keep working and show the set points. It can look fully functional without cooling. Look for the showroom icon or text on the display. ### How do I turn off Showroom Mode on a True column? On TR-42 and TR-48 columns, hold power and down until the service warning appears, then switch it off from the menu. Undercounter models use a different menu path. Afterward, confirm the cabinet starts getting cold. --- **[Read on the site: True Residential refrigerator showing Showroom Mode](https://refrigeratorrepair.center/error-codes/true-showroom-mode/)** **[Book a visit with RefrigeratorRepair.center](https://refrigeratorrepair.center/schedule/)**