---
title: "Sub-Zero refrigerator showing 10 R 00"
description: "What 10 R 00 means on Sub-Zero refrigerators, what to check before booking, and when it is not a failure at all."
url: "https://refrigeratorrepair.center/error-codes/sub-zero-10-r-00/"
---

# Sub-Zero refrigerator showing 10 R 00

The control board has lost the reading from the refrigerator evaporator thermistor, the sensor on the fresh food cooling coil.

## What 10 R 00 actually means.

The control board has lost the reading from the refrigerator evaporator thermistor, the sensor on the fresh food cooling coil. Sub-Zero calls this an open thermistor. Beyond a power reset, there is nothing an owner can do.

Sub-Zero refrigerator display · also shown as 10 r 00

What to do when 10 R 00 shows on the refrigerator

### Kind of code Sensor circuit

A temperature sensor reading outside its range, or the wiring to it. The reading is confirmed with a meter before any part is ordered.

### Usually leads to Controls and sensors

A refrigerator cools to what it believes the temperature is, and a sensor reading wrong is obeyed perfectly.

### Shows up as Refrigerator Freezing Food

Lettuce frozen solid and milk with ice in it, in a compartment that is not supposed to freeze.

### Make Sub-Zero

Built-in and column refrigeration with dual sealed systems, serviced from the front and worth repairing far up the cost curve.

### Source Sub-Zero support: Classic Built In Series Error Code 10 R 00

Classic Series (BI).

## Before you book, in this order.

Each step comes from Sub-Zero's own guidance for 10 R 00 on its refrigerators. Follow it to the end: the last card says whether this is a visit.

01

Turn off the unit's breaker at the home panel for 30 seconds, then turn it back on.

02

Watch whether the code comes back and whether the fresh food section holds temperature.

03

If the code returns, book a service visit and give them the full three-part code.

### Still there?

It usually turns into [controls and sensors](https://refrigeratorrepair.center/services/controls-and-sensors/). Book with the code and the model number.

### What not to do

It is not the freezer sensor. That code is 10 F 00, and the letter in the middle tells you which section it is.

## What you may notice with it.

The refrigerator problems 10 R 00 tends to arrive with. Answer these at the refrigerator before anyone is booked.

[All problems](https://refrigeratorrepair.center/problems/)

Before you call

### [Refrigerator Freezing Food](https://refrigeratorrepair.center/problems/refrigerator-too-cold/)

[All 5 causes, cheapest first](https://refrigeratorrepair.center/problems/refrigerator-too-cold/)

It also comes with

- [**Refrigerator Not Cooling**](https://refrigeratorrepair.center/problems/refrigerator-not-cooling/)

Problem

### Refrigerator Freezing Food

5 causes, cheapest first

Where 10 R 00 usually leads

## Controls and sensors.

**Control board · moderate.**

Book a visit [What the job involves](https://refrigeratorrepair.center/services/controls-and-sensors/)

## Read these before the visit.

Short guides that make the call quicker and the diagnosis cheaper.

[All guides](https://refrigeratorrepair.center/guides/)

What you can check yourself

### Five observations that narrow a refrigerator problem down before anyone visits

What you can check yourself

### Where the model number hides, and why nothing works without it

Error codes

### All 247 codes, by make

## Sub-Zero refrigerators.

Built-in and column refrigeration with dual sealed systems, serviced from the front and worth repairing far up the cost curve.

[Sub-Zero refrigerator repair](https://refrigeratorrepair.center/brands/sub-zero/)

More Sub-Zero codes

[Service](https://refrigeratorrepair.center/error-codes/sub-zero-service-light/) [Vacuum Condenser](https://refrigeratorrepair.center/error-codes/sub-zero-vacuum-condenser/) [EC40](https://refrigeratorrepair.center/error-codes/sub-zero-ec40/) [EC50](https://refrigeratorrepair.center/error-codes/sub-zero-ec50/) [EC30](https://refrigeratorrepair.center/error-codes/sub-zero-ec30/) [H2 LO](https://refrigeratorrepair.center/error-codes/sub-zero-h2-lo/) [L0 C](https://refrigeratorrepair.center/error-codes/sub-zero-l0-c/) [20 2 00](https://refrigeratorrepair.center/error-codes/sub-zero-20-2-00/) [35 R 33](https://refrigeratorrepair.center/error-codes/sub-zero-35-r-33/)

Sensor circuit on other makes

[Samsung 5E](https://refrigeratorrepair.center/error-codes/samsung-5e/) [LG ER rS](https://refrigeratorrepair.center/error-codes/lg-er-rs/) [Viking E3](https://refrigeratorrepair.center/error-codes/viking-e3/) [Gaggenau Sensor fault](https://refrigeratorrepair.center/error-codes/gaggenau-sensor-warning/) [Miele F114](https://refrigeratorrepair.center/error-codes/miele-f114/) [U-Line Zone T Open](https://refrigeratorrepair.center/error-codes/u-line-zone-t-open/) [Frigidaire OP](https://refrigeratorrepair.center/error-codes/frigidaire-op/) [Bertazzoni E1](https://refrigeratorrepair.center/error-codes/bertazzoni-e1/)

[All 52 codes of this kind](https://refrigeratorrepair.center/error-codes/#family-sensor-circuit)

Sub-Zero builds this

### Built-in refrigerator

Flush with the cabinets, serviced from the front, and almost always repaired rather than replaced.

Sub-Zero builds this

### Refrigerator column

Separate refrigerator and freezer towers, each with its own sealed system — so a failure stays on one side.

Sub-Zero builds this

### Side-by-side refrigerator

Full-height freezer beside full-height fresh food, with the ice maker and dispenser built into the freezer door.

## In Sub-Zero's own words

> Cause: Refrigerator evaporator thermistor open

[Sub-Zero support: Classic Built In Series Error Code 10 R 00](https://www.subzero-wolf.com/assistance/answers/sub-zero/classic/built-in-series-error-code-10-r-00)

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Classic Series (BI).

## Sub-Zero 10 R 00 refrigerator repair, where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

[All service areas](https://refrigeratorrepair.center/locations/)

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- [Marina](https://refrigeratorrepair.center/locations/bay-area/marina/)

For the heart of your home.

## Questions about 10 R 00.

### Can I clear 10 R 00 myself?

Turn off the unit's breaker at the home panel for 30 seconds, then turn it back on. If it comes back, it needs a visit.

### Does Sub-Zero 10 R 00 mean my freezer sensor is bad?

No, the R marks the refrigerator side. This code says the fresh food evaporator thermistor reads open; the freezer version would be 10 F 00. Watch whether the fresh food section still holds temperature.

### Why did 10 R 00 come back after I reset the breaker?

A 30-second breaker reset is the only owner step Sub-Zero allows for an open thermistor. A return means the sensor circuit still reads open and a technician has to trace it. Pass along all three parts of the code when you book.

---

**[Read on the site: Sub-Zero refrigerator showing 10 R 00](https://refrigeratorrepair.center/error-codes/sub-zero-10-r-00/)**

**[Book a visit with RefrigeratorRepair.center](https://refrigeratorrepair.center/schedule/)**
