--- title: "Miele refrigerator showing F384 | RefrigeratorRepair.center" description: "What F384 means on Miele refrigerators, what to check before booking, and when it is not a failure at all." url: "https://refrigeratorrepair.center/error-codes/miele-f384/" --- # Miele refrigerator showing F384 Miele says F384 or F385 means the refrigerator's software has crashed. ## What F384 actually means. Miele says F384 or F385 means the refrigerator's software has crashed. The first fix is a full power cycle. If the appliance responds again after that, restore the factory settings. Miele refrigerator display · also shown as F385, F384/F385, Fault F384 What to do when F384 shows on the refrigerator ### Kind of code Service indication A light or a message asking for a visit. It says that something wants attention, not what, so the visit starts with a diagnosis. ### Usually leads to Diagnostic visit The visit that decides what the repair actually is, before any part is ordered. ### Shows up as Refrigerator Showing an Error Code A code narrows the search, but only the manufacturer's own table gives it meaning. ### Make Miele Fully integrated European refrigeration, usually behind a furniture door. ### Source Miele USA support: F384/F385 (Wayback Machine copy of mieleusa.com, December 2025; the live page refuses automated reads) Taken from the manufacturer's own documentation, quoted below. ## Before you book, in this order. Each step comes from Miele's own guidance for F384 on its refrigerators. Follow it to the end: the last card says whether this is a visit. 01 Unplug the refrigerator or turn off its breaker. 02 Wait 2 minutes, reconnect the power and switch the refrigerator back on. 03 If the controls respond, go to the Settings menu and reset it to factory default settings. 04 If the code comes back, contact Miele Service. ### Still there? It usually turns into [diagnostic visit](https://refrigeratorrepair.center/services/diagnostic-visit/). Book with the code and the model number. ### What not to do It does not point to a failed cooling part. Miele's first step is a restart, not a repair. ## What you may notice with it. The refrigerator problem F384 tends to arrive with. Answer these at the refrigerator before anyone is booked. [All problems](https://refrigeratorrepair.center/problems/) Before you call ### [Refrigerator Showing an Error Code](https://refrigeratorrepair.center/problems/refrigerator-error-code/) [All 5 causes, cheapest first](https://refrigeratorrepair.center/problems/refrigerator-error-code/) Problem ### Refrigerator Showing an Error Code 5 causes, cheapest first Where F384 usually leads ## Diagnostic visit. Book a visit [What the job involves](https://refrigeratorrepair.center/services/diagnostic-visit/) ## Read these before the visit. Short guides that make the call quicker and the diagnosis cheaper. [All guides](https://refrigeratorrepair.center/guides/) How not to need us ### The condenser, the grille, and the one job that prevents the most calls Why it is doing that ### A refrigerator that never stops running Error codes ### All 247 codes, by make ## Miele refrigerators. Fully integrated European refrigeration, usually behind a furniture door. [Miele refrigerator repair](https://refrigeratorrepair.center/brands/miele/) More Miele codes [F0](https://refrigeratorrepair.center/error-codes/miele-f0/) [F114](https://refrigeratorrepair.center/error-codes/miele-f114/) [F120](https://refrigeratorrepair.center/error-codes/miele-f120/) [F141](https://refrigeratorrepair.center/error-codes/miele-f141/) [F144](https://refrigeratorrepair.center/error-codes/miele-f144/) Service indication on other makes [Sub-Zero Service](https://refrigeratorrepair.center/error-codes/sub-zero-service-light/) [Viking High Temperature Alarm](https://refrigeratorrepair.center/error-codes/viking-high-temperature-alarm/) [Bosch E03](https://refrigeratorrepair.center/error-codes/bosch-e03/) [Gaggenau ALARM symbol](https://refrigeratorrepair.center/error-codes/gaggenau-alarm-symbol/) [Liebherr F1 to F5](https://refrigeratorrepair.center/error-codes/liebherr-f1-to-f5/) [U-Line Temp Hi 6H+](https://refrigeratorrepair.center/error-codes/u-line-temp-hi-6h/) [True Residential REF](https://refrigeratorrepair.center/error-codes/true-ref/) [GE FF](https://refrigeratorrepair.center/error-codes/ge-ff/) [All 56 codes of this kind](https://refrigeratorrepair.center/error-codes/#family-service-indication) Miele builds this ### Built-in refrigerator Flush with the cabinets, serviced from the front, and almost always repaired rather than replaced. Miele builds this ### Refrigerator column Separate refrigerator and freezer towers, each with its own sealed system — so a failure stays on one side. Miele builds this ### Undercounter refrigerator A single 15 to 24 inch unit under the worktop — front-vented, tightly enclosed, and easily starved of air. ## In Miele's own words > The refrigeration appliance software has crashed. Disconnect the refrigeration appliance from the power supply. [Miele USA support: F384/F385 (Wayback Machine copy of mieleusa.com, December 2025; the live page refuses automated reads)](https://web.archive.org/web/20251209204452/https://www.mieleusa.com/support/customer-assistance/refrigeration-1317/all/fault_f384f385-104665531787) Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. ## Miele F384 refrigerator repair, where we come out. The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered. 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Unplug the refrigerator or turn off its breaker. If it comes back, it needs a visit. ### Can I fix Miele F384 without a technician? Often yes, because Miele's first step is a restart rather than a repair. Disconnect the power, wait 2 minutes and switch the refrigerator back on. If the controls respond, restore the factory default settings from the Settings menu. ### What if F384 comes back after I restored factory settings on my Miele? A repeat after a full restart and reset means the software issue is persisting, and Miele Service should look at it. F385 is the related code Miele describes the same way. Nothing in the message points to a failed cooling part. --- **[Read on the site: Miele refrigerator showing F384 | RefrigeratorRepair.center](https://refrigeratorrepair.center/error-codes/miele-f384/)** **[Book a visit with RefrigeratorRepair.center](https://refrigeratorrepair.center/schedule/)**