--- title: "KitchenAid refrigerator showing COOLING OFF" description: "What COOLING OFF means on KitchenAid refrigerators, what to check before booking, and when it is not a failure at all." url: "https://refrigeratorrepair.center/error-codes/kitchenaid-cooling-off/" --- # KitchenAid refrigerator showing COOLING OFF The refrigerator's cooling has been turned off from the control panel, and until it is turned back on neither compartment will cool. ## What COOLING OFF actually means. The refrigerator's cooling has been turned off from the control panel, and until it is turned back on neither compartment will cool. It happens by accident during cleaning, and some models come back from a power outage or surge with cooling still off. No part has failed. KitchenAid refrigerator display · also shown as Cooling Off What to do when COOLING OFF shows on the refrigerator ### Kind of code Mode, not a failure A setting somebody chose, or an alert it raised on purpose — a showroom mode, a door or power alarm. Nothing has broken and no part is needed. ### Usually leads to No repair Try the common combination: hold LOCK and MEASURED FILL at the same moment for 3 seconds. ### Shows up as Refrigerator Not Cooling The compartment is warm but the appliance still has power and still makes noise. ### Make KitchenAid French door and built-in refrigeration from the Whirlpool family, with dispensers on most models. ### Source KitchenAid Product Help (producthelp.kitchenaid.com): Cooling Off Indicator Light - Refrigerator LOCK plus MEASURED FILL is the common method KitchenAid lists; the method varies by model and refrigerator type. ## Before you book, in this order. Each step comes from KitchenAid's own guidance for COOLING OFF on its refrigerators. Follow it to the end: the last card says whether this is a visit. 01 Try the common combination: hold LOCK and MEASURED FILL at the same moment for 3 seconds. 02 If the dispenser locks instead, you pressed one button slightly early; try again with both together. 03 If your panel has no such buttons, check the owner's manual for your model number. 04 Expect several hours before the compartments are back at their set temperatures. ### Cleared? Nothing needed repairing. If the refrigerator does not settle back to temperature, that is a separate problem. ### What not to do A warm refrigerator with COOLING OFF on the display has not lost its compressor. Switch cooling back on before calling anyone. ## What you may notice with it. The refrigerator problems COOLING OFF tends to arrive with. Answer these at the refrigerator before anyone is booked. [All problems](https://refrigeratorrepair.center/problems/) Before you call ### [Refrigerator Not Cooling](https://refrigeratorrepair.center/problems/refrigerator-not-cooling/) [All 7 causes, cheapest first](https://refrigeratorrepair.center/problems/refrigerator-not-cooling/) It also comes with - [**Refrigerator Showing an Error Code**](https://refrigeratorrepair.center/problems/refrigerator-error-code/) Food safety applies ### Refrigerator Not Cooling 7 causes, cheapest first No repair indicated ## Nothing to repair. A setting somebody chose, or an alert it raised on purpose — a showroom mode, a door or power alarm. Nothing has broken and no part is needed. [How to read what your refrigerator is telling you](https://refrigeratorrepair.center/problems/refrigerator-error-code/) ## Read these before the visit. Short guides that make the call quicker and the diagnosis cheaper. [All guides](https://refrigeratorrepair.center/guides/) What you can check yourself ### Where the model number hides, and why nothing works without it Error codes ### All 247 codes, by make ## KitchenAid refrigerators. French door and built-in refrigeration from the Whirlpool family, with dispensers on most models. [KitchenAid refrigerator repair](https://refrigeratorrepair.center/brands/kitchenaid/) More KitchenAid codes [PO](https://refrigeratorrepair.center/error-codes/kitchenaid-po/) [Flashing F](https://refrigeratorrepair.center/error-codes/kitchenaid-flashing-f/) [Call for Service](https://refrigeratorrepair.center/error-codes/kitchenaid-call-for-service/) [Temperature Alarm](https://refrigeratorrepair.center/error-codes/kitchenaid-temperature-alarm/) [Door Ajar](https://refrigeratorrepair.center/error-codes/kitchenaid-door-ajar/) [Demo](https://refrigeratorrepair.center/error-codes/kitchenaid-demo/) Mode, not a failure on other makes [Samsung OF OF](https://refrigeratorrepair.center/error-codes/samsung-of-of/) [LG OF F](https://refrigeratorrepair.center/error-codes/lg-of-f/) [Whirlpool PO](https://refrigeratorrepair.center/error-codes/whirlpool-po/) [GE PF](https://refrigeratorrepair.center/error-codes/ge-pf/) [Frigidaire PF](https://refrigeratorrepair.center/error-codes/frigidaire-pf/) [Sub-Zero H2 LO](https://refrigeratorrepair.center/error-codes/sub-zero-h2-lo/) [Viking CL](https://refrigeratorrepair.center/error-codes/viking-cl/) [Thermador Water Filter Symbol flashing](https://refrigeratorrepair.center/error-codes/thermador-water-filter-symbol-flashing/) [All 80 codes of this kind](https://refrigeratorrepair.center/error-codes/#family-mode) KitchenAid builds this ### Built-in refrigerator Flush with the cabinets, serviced from the front, and almost always repaired rather than replaced. KitchenAid builds this ### French door refrigerator Two fresh-food doors over a freezer drawer — the most common premium layout, and the one with the most to go wrong at the door line. KitchenAid builds this ### Side-by-side refrigerator Full-height freezer beside full-height fresh food, with the ice maker and dispenser built into the freezer door. ## In KitchenAid's own words > Your refrigerator and freezer will not cool when the cooling is turned off. … “COOLING OFF” will appear on the display screen. [KitchenAid Product Help (producthelp.kitchenaid.com): Cooling Off Indicator Light - Refrigerator](https://producthelp.kitchenaid.com/Refrigeration/Full-Size_Refrigerators/French_Door_Bottom_Freezer_Refrigerator/Control_Concerns/Error_Codes%2C_Blinking%2C_Flashing_Lights/Blinking_Lights/Cooling_Off_Indicator_Light_-_Refrigerator) [KitchenAid Product Help (producthelp.kitchenaid.com): Cooling Off Indicator Light - Refrigerator](https://producthelp.kitchenaid.com/Refrigeration/Full-Size_Refrigerators/French_Door_Bottom_Freezer_Refrigerator/Control_Concerns/Error_Codes%2C_Blinking%2C_Flashing_Lights/Blinking_Lights/Cooling_Off_Indicator_Light_-_Refrigerator) Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. LOCK plus MEASURED FILL is the common method KitchenAid lists; the method varies by model and refrigerator type. ## KitchenAid COOLING OFF refrigerator repair, where we come out. The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered. 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Try the common combination: hold LOCK and MEASURED FILL at the same moment for 3 seconds. ### What buttons restart cooling on a KitchenAid showing COOLING OFF? Hold LOCK and MEASURED FILL at the same moment for three seconds. If your panel lacks those buttons, check the manual. ### Why did my KitchenAid dispenser lock instead? One button was pressed slightly early. Let go, then press the pair in one movement and hold. --- **[Read on the site: KitchenAid refrigerator showing COOLING OFF](https://refrigeratorrepair.center/error-codes/kitchenaid-cooling-off/)** **[Book a visit with RefrigeratorRepair.center](https://refrigeratorrepair.center/schedule/)**